IT Systems Analyst Specialist Sr
PRIMARY PURPOSE: To lead the technical analysis efforts for implementations and large, multi-line projects; to review, analyze and document internal and client user needs; and to provide mentorship and leadership within the business analysis team.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES- Partners with BA/PO to analyze approved business requirements, workflows, rules, and acceptance expectations.
- Translates approved requirements into detailed system requirements, technical specifications, and actionable technical tasks.
- Documents system behavior, integrations, interfaces, data impacts, mappings, edge cases, and relevant non-functional considerations.
- Identifies technical impacts, dependencies, constraints, and impediments and provides recommendations to Engineering and Architecture.
- Maintains traceability from approved business requirements through technical specifications, design, testing, and delivered system behavior.
- Supports backlog readiness by ensuring technical requirements, dependencies, impacts, and system considerations are sufficiently understood before development.
- Provides input into user story LOE and planning by assessing technical complexity, system impacts, dependencies, and implementation risks.
- Validates delivered system behavior against documented technical requirements and supports Development / QA issue analysis and defect triage.
- Responsible for technical documentation creation, including technical design documentation (TDD).
- Develops and maintains technical release documentation for releases.
- Manages Single Sign-On (SSO) implementations, certificate renewals, and ongoing maintenance for client-facing applications.
- Serves as the primary technical liaison for clients during SSO onboarding, configuration, testing and deployment.
- Leads system configuration conversations for client implementation projects, gathering requirements to ensure successful system configuration and deployment.
- Facilitates execution of configurations, including production readiness reviews and cutover activities.
- Provides post-implementation support to ensure a smooth transition to ongoing operations and successful client adoption.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES- Performs other duties as assigned.
- Supports the organization's quality program(s).
- Travels as required.
QUALIFICATIONSEducation & LicensingBachelor's degree in Information Systems, Computer Science, Engineering, or a related field from an accredited college or university preferred
Experience:- Five (5) years of related experience or an equivalent combination of education and experience required
- Experience translating business requirements into technical or system specifications required
- Experience supporting system integrations, data flows, and application behavior
- Experience working in agile or hybrid delivery environments preferred
- Experience in enterprise or regulated environments preferred
Skills & Knowledge- Advanced systems analysis and technical requirements documentation skills
- Strong ability to translate complex business needs into scalable technical solutions
- Experience defining system interfaces, APIs, data models, and integrations
- Understanding of system architecture, dependencies, and data flows
- Ability to assess complexity, dependencies, risks, and technical trade-offs
- Strong analytical, problem-solving, and critical-thinking capabilities
- Ability to work independently and manage multiple priorities
- Strong collaboration skills across Product, Business, Architecture, Development, QA, and Operations
- Excellent written and verbal communication skills
WORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
