Responsible for developing business and application architecture strategy based on a deep understanding of the customer’s organization, processes, and business needs, as well as the applications. This position will provide project oversight, including providing technical and/or specialized work in the areas of design, development, enhancements, maintenance, troubleshooting, monitoring, reporting, and support of business applications and systems.
Serve as a strategic systems advisor, leveraging business and systems acumen to deliver on long-term, sustainable solutions
Collaborate with Data, Product, Systems, and other technical teams to architect integration processes betweensystems
Responsible for architectural and technical documentation for supported technologies
Lead architectural review sessions to provide feedback on proposed solutions and provide oversight of go/no-go architectural decisions
Able to lead requirement gathering and refinement for large and highly complex software implementations
Able to drive strategy and solution development from a system architecture, process, and team management perspective
Provide vendor management and oversight
Provide direction and feedback/coaching to team members to further their growth and development; will assist with reviews
Analyze, diagnose, and draw conclusions on complex technical problems
For large projects and initiatives, analyze customer requirements, evaluate technology options, develop tactical and strategic plans, evaluate vendor products, recommend end-to-end solutions, implement solutions, and ensure overall quality of deliverables against requirements
Serve as product owner in the design, development, enhancement, and implementation of integrated system solutions and reporting
Provide guidance to team with hands-on support to troubleshoot, diagnose, and resolve business-impacting issues in conjunction with business partners, IT, and vendors
Propose changes to address system issues/problems/improved functionality and capability from a system/application support perspective
Perform continuous in-depth analysis on results and provide strategic solutions to improve performance
Provide oversight in the development of on-line knowledge management tools for system procedures through effective interaction with business partners and broad understanding of policies and procedures within the division
Coordinate system changes to ensure data integrity
Create new and/or revised technical procedures and processes and/or follow established procedures, service, and support standards
Job Specifications
Typically has the following skills or abilities:
Bachelors Degree in Business Administration or related field or equivalent experience
6+ years business or systems analyst experience
Experience managing vendors to a contractual agreement with defined service levels
Experience managing stakeholder relationships
Experience planning, implementing, and managing process change in an organization
Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms and able to tailor communication to the audience
Advanced knowledge of Microsoft Excel, Cognos, and/or SQL
Ability to work with and analyze large sets of data
Strong analytical and organizational skills
Demonstrated ability to problem-solve and troubleshoot simple to relatively complex systems or process issues and design specific solutions
Ability to provide 24x7 global on-call production support as needed
Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties
Preferred Skills
Treasury systems/application support: Experience supporting Treasury systems, ERP-related Treasury functionality, banking portals, reporting tools, or other finance-related applications
Bank connectivity and file transmission support: Experience supporting bank connectivity, bank file transmissions, data feeds, payment files, or bank reporting formats
Reconciliation or GL/data analysis: Strong understanding of cash management, banking services, financial reporting, accounting processes, internal controls, and audit documentation, and analytical skills with experience reviewing reconciliation data, general ledger information, account mapping, or large sets of financial/system data
Vendor/bank/internal stakeholder coordination: Ability to collaborate effectively with internal business partners, IT, banks, and vendors to resolve issues, support projects, and communicate status updates
Process improvement, controls, documentation, or compliance support: Experience supporting process improvements, internal controls, procedure documentation, audit requirements, or compliance-related activities
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $84,000.00 - $141,750.00
