Salary : $5,462.00 - $9,833.00 Monthly
Location : Baton Rouge, LA
Job Type: Classified
Job Number: OTS 080426 MDM
Department: Division of Administration-Office of Technology Services
Opening Date: 08/04/2026
Closing Date: 8/14/2026 11:59 PM Central

About this Job
The Division of Administration/Office of Technology Services has a vacancy. This job title has an assigned pay grade of TS-316. This position is located in Data Center Operations. Req 224313

The incumbent of this position manages and directs the activities of the Storage Backup/Recovery/DR unit which is responsible for all elements of open systems backup and recovery.

Minimum Qualifications
Six years of experience in information technology or administrative services; OR

Six years of full-time work experience in any field plus four years of experience in information technology or administrative services; OR

An associate's degree in information technology plus four years of experience in information technology or administrative services; OR

A bachelor's degree plus four years of experience in information technology or administrative services; OR

A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology or administrative services; OR

A master's degree plus three years of experience in information technology or administrative services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information
Job Duties:

• Lead and oversee the Storage, Backup, Recovery, and Disaster Recovery (DR) team within Data Center Operations, ensuring reliable and secure enterprise backup and recovery services.
• Supervise a team of technical professionals responsible for selecting, implementing, maintaining, and managing backup and recovery software, disaster recovery solutions, and supporting hardware.
• Manage daily team operations, including assigning work, evaluating performance, coaching employees, approving leave, and ensuring compliance with established standards and procedures.
• Direct the migration of customer backup data and disaster recovery plans into Office of Technology Services (OTS) enterprise Backup, Recovery, and Disaster Recovery services.
• Plan, coordinate, and oversee backup and disaster recovery operations, including software upgrades, testing, documentation, and disaster recovery exercises.
• Collaborate with OTS teams, vendors, and customers to implement new technologies, coordinate product deployments, and provide technical guidance and training.
• Evaluate current and emerging backup, recovery, and disaster recovery technologies to identify solutions that improve reliability, efficiency, and customer service.
• Work with software vendors to evaluate products, resolve technical issues, and support ongoing service improvements.
• Partner with other technical managers to coordinate enterprise infrastructure services and ensure seamless support for OTS customers.
• Ensure change management processes are followed for all system modifications and that changes are completed accurately and on schedule.
• Stay current on industry trends, technologies, and best practices by reviewing technical publications and emerging technologies.
• Support statewide technology initiatives, participate in cross-functional projects and task forces, and perform other leadership assignments as directed by executive management.

Position-Specific Details:

Appointment Type: This vacancy will be filled by new hire or by promotion of a current permanent status classified employee.

Louisiana is a "State as a Model Employer" for People with Disabilities.
How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy, contact:Danielle Martin
HR Analyst
Division of Administration/Office of Human Resources
Email:
01

Describe your experience with backup and recovery of servers and file shares.
02

Describe your experience in supporting multiple, time-critical projects using shared resources including shared personnel.
03

Describe your experience with Business Continuity/Disaster Recovery planning and implementation.
04

Describe your management style.
05

Please describe your experience with IT Change Management processes.
Required Question