Wipfli

IT Solution Consultant II

Wipfli • $80K — $95K *
Milwaukee, WI 53215In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience
  • 3+ years of technology solutions experience
  • Proficiency in Microsoft Azure and Active Directory
  • On-site client experience with up to 15% travel required
  • Pursuing advanced certifications recommended
  • Strong consultative and technical assessment skills
  • Ability to manage multiple projects under pressure

Responsibilities

  • Act as a level-three escalation resource for complex service desk issues
  • Assess client environments across several IT frameworks and tools
  • Document and maintain client technology roadmaps and security reviews
  • Lead discussions on client maintenance and security reviews
  • Identify risks and propose modernization opportunities
  • Scope, price, and monitor project work plans and budgets
  • Engage in research and development efforts for innovative solutions

Benefits

  • Flexible work environment - 100% in-person or hybrid
  • Opportunity for client-facing role with travel
  • Exposure to a diverse range of technologies and clients
  • Potential for career growth through advanced certifications
  • Supportive culture with a dedicated recruiting team
Full Job Description
The IT Solution Consultant II can work either 100% in person or in a hybrid environment, with office visits as needed, in the Milwaukee, WI area. About 15% travel to client locations in WI and IL is required.

The Consultant II will develop and implement solutions for clients that are either consultative or technical in nature that provide improvements to the client's business processes and information technology. They will interface regularly with clients and others outside Wipfli.

Responsibilities

Responsibilities:
  • Act as a level-three escalation resource for complex service desk issues, troubleshooting client technology environments, gathering requirements, diagnosing local network/server/cloud issues, and coordinating with internal SMEs or project teams to drive resolutions
  • Assess client environments across Microsoft 365, Azure, Azure Active Directory/Active Directory, SharePoint, endpoint devices, servers, virtualized environments, local networks, firewalls, switches, and cloud-based applications
  • Document and maintain client technology roadmaps, baseline security reviews, and prioritized improvement plans that clearly explain technical findings, business impact, priorities, and recommended next steps
  • Lead recurring client maintenance and security review discussions by analyzing reports related to stale users and devices, antivirus coverage, security score gaps, auditing/security settings, network equipment, and roadmap progress
  • Identify risks, modernization opportunities, and process improvements, present clear and actionable recommendations, and develop solutions
  • Scope, price, and monitor project work plans, budgets, timelines, deliverables, and out-of-scope requests for internal and client projects
  • Proactively communicate cost, quality, schedule, and risks to project leader and recommend practical solutions; proactively communicate work plan status with client
  • Participate in research and development and foundational efforts to position the team to learn, develop, and deliver innovative solutions to the market


Knowledge, Skills and Abilities

Qualifications:
  • Bachelor's Degree or an equivalent combination of education and experience
  • 3+ years of technology solutions experience
  • Proficiency with Microsoft Azure and Active Director
  • Experience working with clients on-site; up to 15% travel to client locations within the U.S
  • Possesses or works towards obtaining appropriate advanced certifications
  • Demonstrated blend of technical expertise and consultative ability to assess needs and deliver value-driven solutions
  • Ability to plan, prioritize, and organize multiple projects under pressure while quickly responding to unexpected events or changing priorities
  • Training, support or consulting advisory experience is preferred; experience serving clients in healthcare or financial institutions industries is preferred

Carly Seidl, from our recruiting team, will be guiding you through this process. Visit her LinkedIn page to connect!

#LI-hybrid #LI-CS1

Additional Details

Additional Details:

About Wipfli

Wipfli is a professional services firm that provides accounting, audit, tax, consulting, and technology services to businesses and organizations. The company was founded in 1930 and is headquartered in Madison, Wisconsin. Wipfli has over 2,500 employees and serves clients in various industries, including healthcare, manufacturing, construction, and nonprofit.
Learn more about Wipfli
Size
2,400 employees
Industry
Legal & Accounting
Founded
1930
* Ladders Estimates

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