Qualifications

• 10+ years of program management experience, focusing on large-scale enterprise initiatives, specifically in digital transformation.
• Experience in the telecommunications sector with major companies like Verizon or AT&T is preferred.
• Track record of managing programs that involve multiple business units and cross-functional teams.
• Strong skills in facilitating meetings and guiding decision-making processes.
• Exceptional written and verbal communication skills suitable for executive-level interactions, including presentation development.
• Proficient in managing risks, issues, and dependencies, with experience in executive-level reporting.
• Ability to juggle several parallel workstreams while adapting to shifting priorities.
• Independently motivated with a history of minimal supervision.

Responsibilities

• Run and oversee cross-functional digital programs from initial planning to final delivery.
• Identify, track, and reduce risks, issues, and dependencies, escalating critical matters as necessary.
• Facilitate program meetings to drive decisions, resolve blockers, and maintain governance standards.
• Prepare and present status reports, dashboards, and executive-level presentations.
• Coordinate collaborative efforts among Product, Engineering, Data, Marketing, Customer Experience, Finance, and Operations teams.
• Monitor and document milestones, dependencies, and decision logs throughout program execution.
• Define Key Performance Indicators (KPIs) and assess the business value of AI/ML, personalization, and digital platform initiatives.
• Create and formalize repeatable processes for program management.

Benefits

• Access to a dynamic work environment that emphasizes digital transformation.
• Opportunities for professional growth through high-level executive interactions.
• Exposure to diverse programs with significant impact across the organization.
• A collaborative atmosphere that fosters teamwork amongst various departments.