Zebra Technologies

IT Operational Analyst II

Zebra Technologies$67K — $100K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience
  • 2+ years of experience in operations analysis
  • Strong troubleshooting capabilities
  • Familiarity with IT systems and applications
  • Proven ability to document and maintain systems procedures

Responsibilities

  • Create and manage purchase orders throughout their lifecycle
  • Resolve discrepancies and billing issues with procurement and accounts payable
  • Review and enhance transactional workflows for efficiency
  • Prepare process evaluation diagrams
  • Lead and communicate with cross-functional project teams
  • Develop metrics for process measurement and improvement
  • Present training on measurement and analysis techniques

Benefits

  • Comprehensive healthcare and wellness programs
  • Inclusion networks and community service days
  • Opportunities for continued learning and development
  • Employee assistance programs and paid time off
  • Parental leave and additional insurance options
Full Job Description
What We're Looking For:
Operations Analyst II is responsible for day to day operations with managing purchase orders (POs), process invoices, track procurement activities and assist with invoice discrepancies. This role acts as a primary liaison between operational teams and corporate accounting to ensure accurate expense tracking, vendor contract alignment, and process efficiency.

Essential Duties and Responsibilities:
  • Procurement & PO Creation: Responsible for creating purchase orders (POs), overseeing their complete lifecycle, and managing invoice processing. Partner with procurement and accounts payable to resolve discrepancies, billing errors, and tracking issues.
  • Continuously review transactional workflows (e.g., P-Card reconciliations, invoice routing, contract renewals) to find inefficiencies and implement improvements.
  • Prepares diagrams and evaluates existing processes.
  • Contributes to organizing, leading, facilitating, and communicating with cross-functional project teams.
  • Works on developing metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
  • Contributes to collection of data to identify root cause of problems.
  • Measures performance against process requirements.
  • Works on aligning improvement to performance shortfalls.
  • May deliver presentations and training courses including measurement, analysis, improvement and control.
  • Contributes to surveying and analyzing best practices for techniques and processes.
  • Contributes to performing cost and benefit analysis.
  • May act as the interdepartment interface between the user and IT areas that are responsible for training the user in the interpretation of information system reports, report capabilities, and limitations.


Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of personnel so classified.

Job Requirements:

Minimum Qualifications:
  • Bachelor's Degree required or equivalent experience
  • Technical hands-on experience
  • Ability to trouble shoot
  • Demonstrated knowledge of applicable IT systems/applications
  • Experience in documenting and maintaining up to date
    systems procedures


Preferred Qualifications (years):
  • 2+ years of experience
  • Good Communication Skills
  • Ability to understand end user issues
  • Able to work independently and excel in a collaborative environment
  • Ability to develop new systems and tools
  • Demonstrated analytical skills
  • Experience in performing in a fast-paced, high growth, rapidly changing environment
  • Ability to identify and implement process improvements


Pay Range:
$67,120.00 - $100,680.00 Annual

Incentive Compensation:
In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 5% of base pay, in accordance with the terms of the applicable incentive plan.

Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via [redacted].com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.

About Zebra Technologies

Zebra Technologies is a global leader in enterprise mobile computing, data capture, and printing solutions. The company provides hardware and software solutions that enable businesses to improve productivity, increase efficiency, and enhance customer service. Zebra Technologies serves a wide range of industries, including healthcare, retail, manufacturing, transportation and logistics, and government. The company was founded in 1969 and is headquartered in Lincolnshire, Illinois. Zebra Technologies is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Zebra Technologies
Size
9,800 employees
Market Cap
$12.9 billion
Industry
Net Income
$504 million
Founded
1991
5 Year Trend
+9.5%
Revenue
$4.4 billion
NASDAQ

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