Primary Purpose

The IT Business Relationship Manager (BRM) - Sales & Marketing serves as a strategic and hands-on technology partner to Sales and Marketing leadership. This role bridges business goals and IT capabilities, enabling digital transformation, data-driven decision-making, and revenue growth. The ideal candidate combines deep expertise in Salesforce Sales and Marketing platforms with strong business acumen and stakeholder engagement skills.

Essential Functions

• Strategic Partnership: Serve as the primary IT liaison for Sales and Marketing, ensuring alignment between business objectives, technology strategy, and revenue goals. Act as the trusted technical advisor and single point of contact for Sales & Marketing leaders
• Understand Sales & Marketing strategies, processes, and challenges to proactively identify technology solutions that drive business value
• Salesforce Expertise: Act as a subject matter expert across Salesforce Sales Cloud, Revenue Cloud, CPQ, Data Cloud, AgentForce, and Marketing Automation solutions.
• Solution Delivery: Lead technology roadmap planning, prioritization, and delivery in collaboration with business leaders, product owners, and solution architects.
• Sales Incentive Systems: Manage and optimize sales incentive and SPIFF systems (e.g., Xactly), ensuring accurate alignment with compensation plans and sales performance metrics.
• Digital Marketing Enablement: Integrate CRM, marketing automation, and SEO platforms to support targeted campaigns and improve conversion analytics.
• Data & Insights: Partner with marketing teams to enhance ROI measurement, campaign attribution, and customer engagement analytics.
• Process Optimization: Drive continuous improvement across lead-to-cash, quoting, and marketing workflows to ensure scalability and operational efficiency.
• Innovation & Automation: Identify and deliver automation, data quality, and analytics opportunities that unlock system-driven insights and productivity.

Qualifications

EDUCATION

Min/Preferred

Education Level

Description

Minimum
4 Year / Bachelors Degreein business, Information Technology, or related field.
EXPERIENCE

Minimum Years of Experience

Maximum Years of Experience

Comments
5
8

in IT business partnership or enterprise applications management supporting Sales and Marketing

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

• Deep hands-on expertise with Salesforce Sales Cloud, Revenue Cloud, CPQ, Data Cloud, and AgentForce.
• Experience is process mapping building Process flow Diagrams.
• Experience with sales incentive management platforms such as Xactly.
• Solid understanding of digital marketing technologies, SEO, and campaign ROI analysis.
• Familiarity with lead-to-cash processes, CRM data management, and cross-platform integration.
• Excellent communication, analytical, and stakeholder management skills.
• Experience supporting route-based or rental services preferred.
• Experience with AI-driven marketing analytics, route optimization, or predictive sales insights.
• Customer Data Platforms (CDP), and web analytics dashboards.

Physical Requirements

Demand

Frequency

Sit while answering phones or reply to emails

Frequent

Use hands and fingers to handle, control or feel objects tools or controls

Frequent

Repeat the same movements when entering data

Frequent

See details of objects that are less than a few feet away

Occasional

Speak clearly so listeners can understand

Frequent

Understand the speech of another person

Frequent

Focus on one source of sound and ignore others

Occasional

Hear sounds and recognize the difference between them

Occasional

See differences between colors, shades and brightness

Occasional

Benefits Summary

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Medical/Pharmacy
• Dental
• Vision
• Employer-Paid Short-Term Disability
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Voluntary Dependent Life
• Hospital Indemnity, Accident and Critical Illness
• Commuter/Transit Account
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account
• 401(k) with employer match
• Employer-Paid Employee Assistance Program (EAP)
• Employee Discounts

Salary Range

$128,800.00 - $193,200.00 / year

Pay Transparency Statement

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.