IT Application Analyst Senior

City of Austin

$75K — $96K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in a related field or equivalent experience (up to 4 years of education equivalent)
  • 2 years of relevant IT experience required
  • Familiarity with advanced GIS applications and ESRI systems preferred
  • Experience managing spatial data and developing datasets in an Esri Enterprise Geodatabase
  • Proficiency in scripting and query languages like Python and SQL

Responsibilities

  • Research and analyze IT solutions and architectural frameworks
  • Administer, monitor, and maintain IT systems
  • Investigate complex business requirements and provide analyses
  • Identify opportunities for asset reuse across projects
  • Respond to user community issues and support requests
  • Prepare documentation for system development and maintenance
  • Participate in business process modeling and quality assurance tasks

Benefits

  • Low-cost medical, dental, and vision insurance
  • Paid leave time
  • Highly competitive retirement plan
  • Opportunities for career development and advancement
  • Flexible telework schedule up to 60% after training
Full Job Description
Job Description:IT Application Analyst Senior

Purpose:

Using advanced and comprehensive knowledge of business functions and information technology (IT), this position performs duties to develop, implement, configure, support, evaluate and recommend software systems. 

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

 

Researches, analyzes, architects, develops, implements and configures technological solutions.

Administers, monitors, and maintains one or more IT systems.

Investigates and analyzes complex business requirements.

Provides impact analysis and recommends appropriate solutions.

Identifies opportunities for asset reuse across multiple projects.

Responds to issues from the user community.

Prepares and maintains documentation related to the development and maintenance of systems.

Participates in the development of business process models and data flow diagrams for all levels of the organization.

Performs bug tracking and quality assurance tasks.

Develops and maintains disaster recovery plans.

Develops and/or delivers training.

Creates and prepares reports and analysis.

Installs new software releases and/or upgrades.

Establishes IT policies, procedures and security requirements.


 

Responsibilities - Supervisor and/or Leadership Exercised:

May provide technical or project leadership, training, and technical guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

 
  • Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems.
  • Knowledge of IT policies, procedures, and security requirements.
  • Knowledge of database design principles.
  • Knowledge of creating process models and data flow diagrams.
  • Skill with computers and computer systems.
  • Skill in analyzing information and evaluating alternatives. 
  • Skill in documenting and maintaining application and process or configuration information.
  • Skill in providing system/application administration.
  • Skill in identifying complex problems and reviewing related information.
  • Skill in developing, prioritizing, organizing and accomplishing specific goals and plans.
  • Skill in using a structured query language.
  • Skill in providing mentoring, guidance, and training of personnel.
  • Skill in coordination of activities of others.
  • Ability to serve as a technical lead for development and support of one or more IT systems.
  • Ability to apply analytical reasoning to complex problems.
  • Ability to multitask and to work effectively in a team or as an individual contributor.
  • Ability to communicate effectively orally and in writing.
  • Ability to meet deadlines and effectively communicate the status of assignments.

Minimum Qualifications:

  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience.
  • Experience may substitute for education up to four (4) years.

Preferred Qualifications:

  • Familiarity developing new datasets and managing spatial data in an Esri Enterprise Geodatabase, including advanced functionality (versioning, archiving, topologies, relationship classes, attribute rules, etc.).
  • Experience with ArcGIS Enterprise, including ArcGIS Server and Portal
  • Experience with Esri's Utility Network, ArcGIS Indoors, or other advanced GIS data product.
  • Familiarity with scripting and query languages like Python, Arcade, and SQL.
  • Familiarity with Esri’s Workflow Manager job management software.


 

Notes to Candidate:

DEPARTMENT OVERVIEW:
Please learn more about our department and how we serve our community: What does the Austin Watershed Protection do?

Notes to Candidate:

The purpose of the IT Application Analyst Sr position is to support the configuration and deployment of Watershed's advanced GIS applications and workflows within ESRI's Enterprise GIS ecosystem. This role focuses on developing, configuring, testing, and deploying department-wide advanced GIS applications and data products, while also assisting other workgroups in data development and migration to new systems and applications. It requires scripting expertise, integration with non-spatial systems and applications, gathering business requirements, and collaborating with internal teams and vendors to ensure the successful adoption and long-term sustainability of modern GIS systems.  Ultimately, this position serves as a technical resource and partner to help Watershed Divisions leverage new GIS applications and workflows effectively. This position will directly support the stormwater infrastructure utility network data model (Conveyance System), ArcGIS Indoors facility space planning, and Workflow Manager Server workload management application, as well as develop, implement, and configure business unit-specific applications and solutions.

Location:

505 Barton Springs Road Austin, Texas 78721

Days and Hours:

Monday – Friday, 8:00 a.m. to 5:00 p.m. with the ability for a 60% telework schedule per week after initial training period. Exceptions may apply subject to the business needs of the department.

May require working outside of normal business hours, including emergency events, evenings, weekends, and holidays as dictated by business needs.

Salary Range:

$75,930 - $96,430, depending on qualifications and experience.

EDUCATION:
Verification of education will be conducted on the top candidate.


ASSESSMENTS:
The candidate selected to interview is subject to pre-employment screening assessments to evaluate skill levels and competencies required for this position.

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.


BENEFITS:
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click here for more information.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

ABOUT YOUR EMPLOYMENT APPLICATION (Please read carefully):
When completing the City of Austin Employment Application:

  • Include details on the application or prior or current work history with the City of Austin.

  • A resume and cover letter must be submitted with the employment application but does not substitute for a complete employment application.

  • A detailed and complete employment application will help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.

  • Include details on the application of any previous employment that you wish to be considered as part of your qualifications and relevant experience. Provide each job title and employment dates for all jobs on the application. Your work history should include duties you performed. “See Resume” is not acceptable and your application will be considered incomplete.

  • Work history must include the month and year of employment and whether it was full or part-time work.

  • Any relevant work history on the resume must also be reflected in the employment application in order to be considered.

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