Inside Sales Representative, Inbound

JVM Lending

$120K — $150K *
Plano, TX 75024In-Person
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in any major
  • Experience with high-volume phone work (sales, call center, fundraising)
  • Willingness to obtain NMLS and California DRE licenses within 90 days (training provided)
  • Residing in the Walnut Creek, CA area for in-office work
  • Authorized to work in the U.S. without sponsorship

Responsibilities

  • Manage warm inbound leads from individuals seeking to buy a home
  • Engage in 2+ hours of live conversations daily, making 40 to 75 calls
  • Complete a 3-month mortgage analyst training program prior to client interaction
  • Provide knowledgeable, client-focused support rather than scripted responses
  • Collaborate with dedicated VA pair and senior advisors to support deals
  • Achieve personal call volume goals independently and consistently
  • Foster strong client relationships throughout the mortgage process

Benefits

  • Warm leads only, with no cold calling or purchased lists
  • Salaried base with a performance-driven bonus structure
  • Comprehensive support from dedicated mortgage analysts and advisors
  • In-office work for the first 12 to 18 months, with potential for hybrid afterward
  • Clear promotion paths into various roles including operations, marketing, and management
Full Job Description
We're hiring an Inside Sales Representative to work warm inbound leads from people who already reached out to us about buying a home. No cold calling. No mortgage experience required. We prefer candidates new to the industry and train from scratch.

$65K base plus a tiered performance bonus that scales with monthly volume. Strong performers earn $55K to $85K in bonus, for total compensation of $120K to $150K. The bonus is the job. Base is a floor, not the goal. This is not an inflated OTE. It's what our team actually takes home.

This is a phone-heavy role: 2+ hours of live conversation per day across 40 to 75 calls. You set the tone for the entire client relationship. Before working with clients, you'll complete a 3-month mortgage analyst training program covering financial documents, credit assessment, and loan eligibility. The goal is for you to speak from knowledge, not a script. JVM pays 100% of NMLS and California DRE licensing.

What the role offers
  • Warm leads only. No cold outreach, no purchased lists.
  • Salaried base, not commission-only. We're aligned with client outcomes, not pushing the wrong product. Bonus is the upside.
  • Dedicated VA pair, mortgage analysts, and senior advisors supporting every deal.
  • Full-time in-office during the first 12 to 18 months. After that, hybrid is on the table for team members in good standing.
  • Promotion paths into operations, marketing, banking, and management.

Who succeeds Our strongest performers maintain their call volume day after day without needing external motivation. They're steady. They want the top bonus tier and push toward it every day. They care genuinely about clients making a major financial decision. They're intellectually curious about the product. Low ego, team-oriented. They've done high-volume phone work before and can sustain it long-term. This isn't a transitional role or a comfortable salaried seat. The phone work is the job.

Requirements
  • Bachelor's degree (any major)
  • High-volume phone experience: inside sales, inbound insurance, call center, fundraising, SDR/BDR. Recent grads with phonathon or alumni outreach welcome.
  • Willing to obtain NMLS and California DRE licenses within 90 days (we pay and train)
  • Walnut Creek, CA area (in-office, full-time)
  • Authorized to work in the United States without sponsorship

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