Inside Sales Representative, Inbound

JVM Lending

$120K — $150K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree (any major)
  • Experience in high-volume phone work: inside sales, call centers, or similar fields
  • Willingness to obtain NMLS and California DRE licenses within 90 days
  • Must be based in Walnut Creek, CA area for in-office work
  • Authorization to work in the U.S. without sponsorship

Responsibilities

  • Handle 40 to 75 inbound calls per day from warm leads
  • Engage in over 2 hours of live conversation daily with potential clients
  • Complete a 3-month mortgage analyst training program
  • Assess client financial documents and loan eligibility
  • Collaborate with a dedicated VA pair and senior advisors on deals

Benefits

  • Warm leads only; no cold calling or purchased lists
  • Salaried base with performance bonuses as the main compensation
  • Full support team including mortgage analysts and advisors for each client
  • Potential for hybrid work arrangement after 12 to 18 months
  • Clear promotion paths into various operational roles within the company
Full Job Description
Inside Sales Representative, Inbound
We9re hiring an Inside Sales Representative to work warm inbound leads from people who already reached out to us about buying a home. No cold calling. No mortgage experience required. We prefer candidates new to the industry and train from scratch.

$65K base plus a tiered performance bonus that scales with monthly volume. Strong performers earn $55K to $85K in bonus, for total compensation of $120K to $150K. The bonus is the job. Base is a floor, not the goal. This is not an inflated OTE. It9s what our team actually takes home.

This is a phone-heavy role: 2+ hours of live conversation per day across 40 to 75 calls. You set the tone for the entire client relationship. Before working with clients, you9ll complete a 3-month mortgage analyst training program covering financial documents, credit assessment, and loan eligibility. The goal is for you to speak from knowledge, not a script. JVM pays 100% of NMLS and California DRE licensing.

What the role offers
  • Warm leads only. No cold outreach, no purchased lists.
  • Salaried base, not commission-only. We9re aligned with client outcomes, not pushing the wrong product. Bonus is the upside.
  • Dedicated VA pair, mortgage analysts, and senior advisors supporting every deal.
  • Full-time in-office during the first 12 to 18 months. After that, hybrid is on the table for team members in good standing.
  • Promotion paths into operations, marketing, banking, and management.

Who succeeds Our strongest performers maintain their call volume day after day without needing external motivation. They9re steady. They want the top bonus tier and push toward it every day. They care genuinely about clients making a major financial decision. They9re intellectually curious about the product. Low ego, team-oriented. They9ve done high-volume phone work before and can sustain it long-term. This isn9t a transitional role or a comfortable salaried seat. The phone work is the job.

Requirements
  • Bachelor9s degree (any major)
  • High-volume phone experience: inside sales, inbound insurance, call center, fundraising, SDR/BDR. Recent grads with phonathon or alumni outreach welcome.
  • Willing to obtain NMLS and California DRE licenses within 90 days (we pay and train)
  • Walnut Creek, CA area (in-office, full-time)
  • Authorized to work in the United States without sponsorship

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