Infrastructure & Capital Projects - Manager, Stakeholder Engagement and Communications, COM

Comtech Telecom

$120K — $160K *
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Communications, Public Relations, Journalism, Political Science, or related discipline
  • 10+ years of experience in Strategic Communications or similar fields
  • 5+ years of experience in Public Service Project Communications and Stakeholder Engagement
  • 2+ years of experience as a People Manager
  • PMP certification or relevant engineering designation is an asset

Responsibilities

  • Coordinate with Project Delivery Team to resolve stakeholder issues
  • Monitor day-to-day tasks and provide status updates to management
  • Ensure stakeholder input influences project outcomes and is communicated effectively
  • Organize stakeholder meetings and coordinate agendas with relevant teams
  • Maintain project stakeholder register and RAID log for tracking issues

Benefits

  • Flexible work arrangements to support work/life balance
  • Collaborative office environment for hands-on teamwork
  • Opportunities for professional development and mentoring
  • Engagement with diverse stakeholders and community outreach
  • Access to industry-related professional networks and knowledge sharing
Full Job Description
Job Title Infrastructure & Capital Projects - Manager, Stakeholder Engagement and Communications, COM Location Toronto, ON CA (Primary) Category Construction Management, Engineering, Project Controls, Project Management, Shared Services (HR, Finance, Proposals, Marketing, etc.) Job Type Full-time THE WORK: You've Never Been Satisfied with "Good Enough." You want to make an impact, not just manage projects, but change how the world gets built. At Accenture Infrastructure & Capital Projects, you'll do exactly that. You'll help develop and deliver the factories, grids, transit systems, and public infrastructure that keep communities moving - and do it smarter, safer, and more sustainably than ever before. You'll work alongside people who think big and act bold - project managers, engineers, technologists, and strategists who blend real-world experience with digital innovation and AI. Together, we're transforming how capital projects are planned, managed, and executed, creating a better way to build for the future. Because "good enough" builds the past. You're here to build what's next, on a team that outperforms every norm. Visit us here to learn more about Accenture Infrastructure & Capital Projects (Internal Title: Manager, Stakeholder Engagement and Communications) - Coordinates with the Project Delivery Team to resolve issues with stakeholders and develop mitigation measures. - Ensures the project is progressing by completing, assigning, and monitoring day-to-day tasks and providing updates to management; documents lessons learned to meet project deadlines/milestones in a timely manner as well as providing management with an overall view of the status of the project. - Ensures stakeholder input is accounted for in the project outcomes, ensure issues are appropriately managed and escalated for resolution. Ensures stakeholders are informed of any impacts or changes. - Ensures information is communicated to relevant stakeholders and team members to enable them to make decisions and take appropriate, timely action and monitor customer satisfaction. - Coordinates meetings, working groups and touchpoints with project stakeholders. - Liaises with the Project Delivery Team and Contractors to develop and distribute agendas and materials in advance of stakeholder meetings. - Ensures quality control and coordinates required approvals of materials prior to distribution to stakeholders. - Develops content to support stakeholder coordination touchpoints. - Develops and maintains project stakeholder register. - Develops and maintains stakeholder RAID (Risk, Action, Issue, Decision) log. - Coordinates with Project Delivery Team and Contractors to ensure completion of assigned actions. - Develops, distributes and coordinates review of meeting minutes and materials. - Develops and maintains stakeholder trackers and metrics to support KPI reporting. - Compiles inputs to support the development of stakeholder Annual Work Plans and Task Sheets. - Monitors spend against approved budgets. - Demonstrates interpersonal skills and ability to negotiate as required with consultants/contractors and stakeholders. - Prepares stakeholder reports. Working Conditions - Office-based - With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. HERE'S WHAT YOU'LL NEED: - Bachelor's degree in Communications, Public Relations, Journalism, Political Science, or a related discipline - Minimum of 10 years of experience in Strategic Communications or similar - Minimum of 5 years of experience in Public Service Project Communications and Stakeholder Engagement - Minimum of 2 years of experience as a People Manager - Demonstrated experience in project management, preferably within the public sector - Project Management Professional (PMP) certification Certified Engineering Technician (CET) or P.Eng. designation or partial completion is an asset BONUS POINTS IF YOU HAVE: - Project management experience to manage assigned projects and coordinate with staff engaged in all stages of project management from start to close-out - Knowledge of transportation industry is an asset - Organizational, interpersonal and oral/written/presentation communication skills to coordinate complex projects under pressure to meet schedule and budget commitments - Proficiency is software such as MS Word, Excel, Visio, Unifier, ProjectWise - Strong understanding and implementation of various research methods - Ability to independently tailor technical information for different audiences through presentations, reports, and other means - Must have demonstrated experience relaying and receiving information (written and verbal) - Equipped to develop and analyze responses to consultants and engage with a variety of people - Strong and organized approach to task and project management - Mastery of facilitating public meetings and representing the program or project and client or company - Seasoned experience providing community and media outreach advice - Tact to act as project ambassador - Expert ability to work collaboratively and independently in a structured, disciplined, technology-driven environment - Diplomatic skills to engage with a variety of stakeholders and stakeholder groups - Confidence to mentor and advise staff Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate. Role Location Annual Salary Range Ontario $120,000 to $160,000

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