Salary : $160,980.00 - $247,500.00 Annually
Location : El Segundo, CA
Job Type: Full-Time, At Will
Job Number: 26/27-00213
Department: INFORMATION SYSTEMS
Opening Date: 09/16/2026
Closing Date: 10/7/2026 5:00 PM Pacific

Description

THE IDEAL CANDIDATE

The ideal candidate will be an experienced information systems professional with a high degree of emotional intelligence and the ability to build effective working relationships with Department and City staff, consultants, and others contacted in the course of work. They will draw upon their experience in contract administration, budget management, staff development, performance management, and continuous improvement to enhance service delivery and overall operational effectiveness. The selected candidate will demonstrate strong political acumen, technical expertise, and clear, effective communication skills, enabling them to collaborate with varied audiences as well as confidently deliver public presentations.

The successful candidate will prioritize staff's professional development with a focus on mentoring and to sustain a positive, collaborative work culture. They will take a hands-on approach as a working department head and be committed to an inclusive, collaborative, and team-based work environment.

Excellent technical and communication skills with the ability to explain complex concepts in a manner that is understood by a variety of audiences at different levels of experience and expertise will be essential for the next Director. They will be very skilled at process improvement and time management with a proven record of bringing projects to completion on time and within budget.

QUALIFICATION GUIDELINES

Experience: Seven (7) years progressively responsible experience in the administration of information technology systems including analysis, implementation, programming; including four (4) years of management and supervisory experience.

Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.

License/Certificate: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required.

COMPENSATION & BENEFITS:

The salary for this position is $160,980 to $247,500 annually with placement in the range dependent on qualifications. The Information Technology Services Director is a full-time at-will position in the City's (unrepresented employee group) with the following benefits package:

9/80 or 4/10 Work Schedule: The City requires in-office presence to effectively support our team and operations. Our positions are fully on-site with no remote work options available.

Retirement: California Public Employee Retirement System (CalPERS) plan which offers reciprocity between agencies. Classic Tier II employees, who have been in the CalPERS system and are new to the City of El Segundo, will receive 2%@60 formula. Employees new to the City and CalPERS, and do not belong to a reciprocal agency of CalPERS, will receive the PEPRA formula of 2%@62. Classic employees are required to contribute 8% of pensionable income towards their retirement benefit; PEPRA employees are required to contribute 7.5%.

Social Security & Medicare: The City of El Segundo participates in Social Security. The City matches the employee contribution which is 6.2% of salary. Federal mandate requires all employees hired or rehired by any government agency on or after April 1, 1986 to participate in Medicare. The City matches the employee's Medicare contribution, which is 1.45% of salary.

Health Benefits: CalPERS medical, MetLife dental and VSP vision plans are offered. A monthly contribution of $1,850 is provided ($932 per month for medical and $918 per month in flex dollars). Flex dollars may be used towards medical premiums, deferred compensation, flexible spending, or dependent care accounts. Dental and vision coverage is provided by the City.

Retiree Medical: Employees that service retire concurrently from CalPERS and the City of El Segundo after a minimum of five (5) consecutive years of full-time service with the City shall be eligible for the PEMHCA amount of $932 plus a City contribution to equal the total monthly medical contribution for Management & Confidential active employees.

Voluntary Binding Arbitration: $10,000 payment.

Leave Benefits: Vacation Leave is earned at a rate of 4.15 hours per pay period. Years of service in a CalPERS or similar agency may be used for placement in a higher vacation leave accrual tier. Sick Leave is earned at 8 hours per month.

Administrative Leave: Up to 80 hours per calendar year, based on City Manager approval. There is no cash value to this leave. One day per calendar year of Personal Leave which is available to use after 6 months following the appointment date.

Holidays: Twelve (12) paid holidays including one floating holiday which is added to your leave bank on January 1 every year.

Cell Phone: City phone provided.

Life Insurance: City paid policy of $50,000.

Flexible Spending and Dependent Care Accounts: Optional participation.

Section 457 Deferred Compensation Plan: Optional participation in Mission Square (formerly ICMA-RC) plan.

APPLICATION AND SELECTION PROCESS

A cover letter addressing your professional information technology services management experience and resume is required with your online application. Should you have any questions regarding this recruitment, please contact Human Resources at (310) 524-2335. Application materials must be received by 5:00 p.m., September 30, 2026.

Candidates deemed to be the most qualified as reflected in their materials will be invited to participate in the selection process, which may include virtual screening interviews and then an in-person interview at the City of El Segundo. Candidates are encouraged to apply early for maximum consideration.

THE POSITION

Under administrative direction, plans, organizes, and directs the activities of a comprehensive municipal Information Systems Department; serves as a member of the City's Executive Management team; provides highly responsible and professional staff experience to the City Manager and City Council.

SUPERVISION RECEIVED AND EXERCISED: Receives general administrative direction from the City Manager. Exercises direct supervision over professional, technical, and administrative support staff.

Essential Job Functions
Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class.

Characteristic Duties and Responsibilities:

• Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities:
• Develops, implements, and manages an Information Systems Plan including the review, evaluation, and maintenance of the Plan.
• Confers with other City departments and divisions, vendors and with outside agencies to determine current and future information technology needs and strategies.
• Formulates goals, objectives, and programs to meet the technology needs of City staff, City Council, and the community, ensuring alignment with the City's Strategic Plan. Makes oral and written recommendations to department heads, city manager and/or City Council on user needs.
• Maintains current knowledge of technological trends and developments and operating practices essential to implementing successful new technology programs.
• Ensures compliance with local, state, federal mandates, regulations and best practices.
• Responds to and resolves sensitive or the most complex questions or concerns.
• Prepares and administers the department budget.
• Directs development of requests for proposals and selection processes for consulting and technical services. Administers and monitors vendor contracts to ensure compliance with performance measurements, timelines, and budget.
• Provides for and/or conducts staff development; establishes work methods and standards; initiates corrective action and/or disciplinary action and responds to grievances and complaints according to established personnel policies and procedures.
• May serve on various committees, boards, and task forces.
• Regularly and predictably attends work.
• Performs related duties as assigned.

Qualifications
KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS:

To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Knowledge of:

• Contemporary information systems environments, hardware platforms and software applications and peripherals.
• Disaster recovery, firewalls, and computer security methodologies and procedures.
• Business and financial computing systems.
• Computer programming and logic.
• Project planning and management techniques.
• Hardware and software procurement, integration, and acquisition.
• Development of training programs.
• Principles and practices of effective supervision, training, and performance evaluation.
• Project management principles and practices.
• Procedures and techniques of budget preparation and administration.

Skill in:

• Assessing objectives and operational requirements to develop, implement and evaluate appropriate programs, operational policies, and procedures.
• Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implement solutions in support of goals.
• Interpreting and applying City policies, procedures, rules, and regulations.
• Exercising sound judgement in making decisions.
• Leading, developing, motivating, and evaluating staff.
• Conducting technical information systems training programs.
• Using personal computers and office related software.
• Conducting complex technical research and analysis and preparing clear, concise, and comprehensive reports.
• Public speaking.
• Gaining cooperation through discussion and persuasion.
• Communicating effectively orally and in writing.
• Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly.
• Establishing and maintaining effective working relationships with staff, other City employees and the public.

QUALIFICATIONS:

A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: Seven (7) years progressively responsible experience in the administration of information technology systems including analysis, implementation, programming; including four (4) years of management and supervisory experience.

Education:Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.

Experience in a government agency is desirable.

License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required.

Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly.