Initial Posting Date:
09/25/2026

Application Deadline:
10/15/2026

Agency:
Judicial Department

Salary Range:
$7,763 - $12,043

Position Type:
Employee

Position Title:
Information Technology Associate

Job Description:

Interviews: Generally, interviews will be scheduled within two weeks after the application deadline. Scheduling interviews may take longer, depending on the number of applications.

Position Highlights

The Multnomah County Circuit Court is hiring an Information Technology Associate.

In this role...

You will be responsible for on-site support. Respond to requests for assistance and answer questions in-person, remote, phone, and Microsoft Teams. Research and resolve a wide range of court technical support issues. Configure, install, and troubleshoot mobile and desktop equipment, including but not limited to computers, printers, scanners, monitors, public kiosks, and displays at all court locations. Work with vendors and manufacturers to troubleshoot installed hardware and software. Manage security access for new and existing court staff and judges.

Manage asset and annual IT technical inventory. Document any changes to the inventory process by recording disposed equipment and new equipment purchases.

Configure and install Voice-over-IP (VOIP) phone systems, conference room equipment, and Cisco Finesse and Jabber unified communications software.

You will be responsible for providing services during an official closure due to hazardous environmental conditions or an inoperable facility.

Assigned tasks may be changed to accommodate workload and organizational needs.

Instructions for REQUIRED Cover Letter and Work History/Resume

Cover Letter (REQUIRED)

• Attach your cover letter (not to exceed two pages) in the Resume / Cover Letter section of the application. The attached cover letter file should include your name (ex: Cover Letter - First Name Last Name)
• In the body of your cover letter, please include responses to each of the Requested Skills and Attributes listed below.
• Address the cover letter "To the Hiring Manager."
• Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
• Prepare your cover letter before starting your Workday application.

Work History/Resume (REQUIRED)

• Attach your updated resume in the Resume / Cover Letter section of the application. The attached resume file should include your name (ex: Resume - First Name Last Name)

OR

• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Document Format

• Preferred format: PDF (.pdf, .tiff) or Microsoft Word (.docx)
• Acceptable format: Image (.jpg, .jpeg, .png) or Notepad (.txt)
• We are unable to accept: Apple (.pages), Google Docs (.gdoc), ZIP (.zip), and Microsoft Word '97-2003 (.doc)

Failure to follow these instructions may result in rejection of your application.

All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

The application deadline is 11:59 p.m. on the date listed above.

Minimum Qualifications

(These must be evident in your resume or work history.)

Must possess a bachelor's degree in computer science, information technology, management, public administration, or a related field.

AND
The qualified applicant must have at least 3 years of technical experience in the duties and infrastructure support required.

OR
Any combination of education and experience equivalent to 7 years of experience that support the knowledge, skills, and abilities for this position.

Special Qualifications

(These must be verifiable.)

None.

Requested Skills and Attributes

(These must be addressed in your cover letter.)

• Experience evaluating system efficiency and suggesting improvements.
• Experience identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Experience with installing and configuring Windows operating systems in a business setting.
• Experience managing a Microsoft Windows enterprise environment including, but not limited to, desktop/laptop maintenance, support, and network issues.
• Experience communicating technical issues to a variety of users with different computer skill levels.
• Strong customer service skills in person, by phone, by email and over chat.

Working Conditions

This is a full-time position, with a rotating work schedule to cover multiple court locations. The regular schedule for this position is 3:00PM - 12:00AM, Wednesday through Sunday. Assigned tasks are re-assigned every 3 months. The scheduled hours and work locations for this position are assigned by the IT Desktop Support Supervisor and subject to change based upon the needs of the department and organization.

• The position is not eligible for overtime compensation for hours worked more than 40 hours per week.
• This position is scheduled to work every weekend and any holiday that falls on one of its assigned workdays.
• This position assumes on-site availability as needed to support information systems and court's internal operations, planned projects, and necessary assignments as directed by the IT Desktop Support Supervisor.
• Frequent engagement in multiple projects requiring rapid response and orderly transitions between assignments.
• In-Person and remote contacts with internal and external clientele with different backgrounds as needed.
• Frequent use of stairs and elevators between the basement and the 17 floors of the courthouse is required. The equipment storage, telecom and server rooms in the Central Courthouse and the data center room in the East County Courthouse are both cool and noisy. Occasional time may be spent in these areas performing job functions related to asset arrival and management, tape backups, and network and system maintenance.
• There are frequent long periods of sitting or standing. Lifting and moving heavy/bulky objects on a regular basis, including but not limited to computers, video and audio systems, printers, monitors and other technical equipment.
• This position may require lifting and moving computer equipment weighing up to 50 pounds, frequent bending, crouching, crawling and working under desks or in tight spaces.
• This position will require the IT Associate to travel on foot between court locations in downtown Portland, including a facility located roughly two city blocks from the primary worksite. Because this position's regular schedule is 3:00PM to 12:00AM, such travel may occur after dark in typical metropolitan downtown conditions.
• As assigned, the IT Associate may be required to travel by vehicle to other Multnomah County Court facilities or as far as the Enterprise Technology Services Office in Salem. Evening or nighttime travel may be necessary to support urgent operational needs or supervisor-directed assignments.
• This position will be required to enter and work within the Pre-Trial Release Department facilities located inside the jail intake center. These areas require specialized training, security clearance, and adherence to established safety protocols and facility-specific procedures. While performing duties in these environments, the IT Associate may be exposed to elevated noise levels, tense interactions, or occasional verbal or physical incidents involving adults in custody and law enforcement staff. The IT Associate will not be responsible for interacting directly with adults in custody but will provide technical support to employees who do.

ADDITIONAL INFORMATION

Parking

Multnomah County Circuit Court does not provide parking for the central courthouse or justice center staff. Daily parking is available across SW 1st St from the central courthouse (monthly parking is limited). Another option is the Douglas Garage at 1835 S River Dr, Portland, OR 97204. Parking cost is $165/month and is a half-mile from the courthouse and justice center.

Criminal Background Check

You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility

OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies

Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Age-Based Discrimination

OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.

Veterans' or Oregon National Guard Preference

Eligible veterans and current or former servicemembers with the Oregon National Guard who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans and current or former servicemembers with the Oregon National Guard must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking for documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans, Disabled Veterans & State Servicemembers web page for additional details, information, and resources.

Conduct Expectations

Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity

As an employer, OJD complies with Oregon's pay equity law. Salary offers are made with consideration of the candidate's education and experience. For more information on pay equity, click here.

Employee Benefits

Click here to access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

Questions and Support

• If you require an alternate format to complete the application process, call [redacted], or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
• Workday related information and resources are available here.