Tata Consultancy Services

Informatica Production Support Engineer

Tata Consultancy Services$100K — $125K *
Plano, TX 75025In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience with Informatica MDM, particularly MDM Hub Console 10.5 and IDQ 10.5
  • Proficient in Oracle SQL for data analysis and troubleshooting
  • Familiar with UNIX Shell scripting for job failure analysis
  • Hands-on experience with Dynatrace for issue debugging and familiarity with DQL
  • Experience with Autosys for job scheduling and IBM Sterling Integrator for file transfers
  • Understanding of microservices architecture with Spring Boot and Informatica Power Center administration
  • Knowledge of AWS services like EKS and ELB, and CI/CD pipeline using Jenkins

Responsibilities

  • Monitor and troubleshoot MDM batch jobs, resolving failures and data loading errors
  • Conduct root cause analysis of production incidents and implement permanent fixes
  • Collaborate with stakeholders to gather data requirements, aligning with governance policies
  • Analyze large datasets to identify anomalies and prepare data correction processes
  • Maintain real-time and batch data interfaces using APIs and ETL tools
  • Automate routine support tasks using basic scripting skills
  • Translate business requirements into technical solutions effectively

Benefits

  • Flexible work hours and the potential for remote work
  • Opportunities for continuous learning and professional development
  • Access to cloud services and modern DevOps tools
  • Dynamic work environment with a focus on collaborative team efforts
  • Involvement in innovative projects within the finance domain
Full Job Description
Must Have Technical/Functional Skills
• Informatica: Strong experience in Informatica MDM Hub Console 10.5(good to have), IDD, SIF, Match/Merge rules, and provisioning tool, IDQ10.5(good to have), putty.
• SQL: Should be good in writing SQL queries (Oracle DB) as this will be needed for data analysis and troubleshooting.
• Scripting: Good to have UNIX Shell scripting knowledge as this will be required to analyze scripts for any IDQ or MDM job failures.
• Must Have Dynatrace - Working experience in settingup , debugging issues using Dynatrace , familiarty with DQL must have
• Autosys and MFT: Experienced in third party scheduling tool like Autosys, and file transfer tools like IBM Sterling Integrator.
• Springboot( able to debug Microservice issues),Informatica Power Center Admin
• Monitor daily, weekly, and monthly MDM batch jobs for data loading and synchronization, resolving data pipeline failures, and identifying issues.
• Troubleshoot and fix issues/incidents related to data, failed batch jobs, data loading errors, and user-reported bugs.
• Analysis (RCA) of recurring production incidents and implement permanent, proactive fixes to prevent recurrence.
• Collaborate with business stakeholders and data stewards to understand data requirements and ensure alignment with data governance policies.
• Analyze large data sets to detect anomalies, data errors, and duplicates in the system. Prepare processes for data corrections in MDM.
• Monitor and maintain real-time and batch data interfaces between the MDM and its spoke systems using APIs, REST/SOAP services, SIF API, or IDQ /ETL tools
• • Basic scripting skills (PowerShell, Python, or similar) for automation of routine support tasks.
•Roles & Responsibilities

Hands-on experience with the Informatica MDM /ETL /ID

Domain experience in auto finance, commercial finance, or captive finance understanding of loan/lease lifecycle, funding, billing, and collections.
• Experience working in an onshore/offshore delivery model with distributed teams across time zones.
• Ability to interpret and write SQL queries for data investigation and validation.
• Understanding of REST/SOAP API concepts for troubleshooting integration issues.
• Familiarity with incident and change management tools (ServiceNow, Jira, or similar).
• Strong client-facing communication skills; able to translate business issues into technical actions.
• Ability to manage multiple priorities independently in a fast-paced AMS environment
• Strong experience with Jenkins CI/CD pipeline development and troubleshooting.
• Hands-on experie nce with Docker and containerized application deployment.
• Experience working with Artifactory.
• Practical knowledge of AWS cloud services.
• Experience with AWS EKS and ELB.
• Exposure to deploying React frontend applications and Java Spring Boot microservices.
• Good understanding of DevOps best practices, release management, and automation.

Salary Range: $100,000 to $125,000 per year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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