Tata Consultancy Services

Issue Management Analyst

Tata Consultancy Services$90K — $110K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Risk Management, Operational Risk, GRC, Incident Management, or Compliance.
  • Strong understanding of risk frameworks, policy governance, and control management.
  • Experience with policy-to-control mapping and regulatory compliance activities.
  • Excellent analytical and communication skills.
  • Experience with GRC tools and risk management platforms is preferred.

Responsibilities

  • Manage and track risk-related incidents through their lifecycle, from identification to closure.
  • Perform incident analysis and root cause assessments.
  • Support the creation, review, and periodic updates of risk policies, standards, and procedures.
  • Maintain mappings of policy, control, and regulatory requirements for compliance.
  • Collaborate with business, risk, compliance, and audit teams to assess risks.
  • Prepare risk and incident management reports and status updates for stakeholders.

Benefits

  • Comprehensive support for professional development and training.
  • Access to GRC tools and risk management platforms.
  • Opportunities for cross-departmental collaboration and stakeholder engagement.
Full Job Description
Issue Management Analyst

Must Have Technical/Functional Skills
• Manage and track risk-related incidents through their lifecycle, from identification to closure.
• Perform incident analysis, root cause assessments, and remediation tracking.
• Support creation, review, and periodic updates of risk policies, standards, and procedures.
• Maintain policy, control, and regulatory requirement mappings to ensure compliance coverage.
• Collaborate with business, risk, compliance, and audit teams to assess risks and address control gaps.

Roles & Responsibilities

We are seeking an Incident Management Analyst with experience in Risk Management to oversee risk-related incidents, support policy lifecycle management, and maintain policy-to-control mapping. The role involves coordinating incident investigations, conducting impact assessments, tracking remediation activities, and ensuring alignment with organizational risk and compliance requirements.

Key Responsibilities:
• Manage and track risk-related incidents through their lifecycle, from identification to closure.
• Perform incident analysis, root cause assessments, and remediation tracking.
• Support creation, review, and periodic updates of risk policies, standards, and procedures.
• Maintain policy, control, and regulatory requirement mappings to ensure compliance coverage.
• Collaborate with business, risk, compliance, and audit teams to assess risks and address control gaps.
• Prepare risk and incident management reports, dashboards, and status updates for stakeholders.

Required Experience:
• 5+ years of experience in Risk Management, Operational Risk, GRC, Incident Management, or Compliance.
• Strong understanding of risk frameworks, policy governance, and control management.
• Experience with policy-to-control mapping, risk assessments, and regulatory compliance activities.
• Excellent analytical, stakeholder management, and communication skills.
• Experience with GRC tools and risk management platforms is preferred.

Salary Range- $90,000-$110,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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