Implementation and Onboarding Consultant

Ants

$75K — $90K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Accounting, Finance, or related field
  • 3+ years of experience implementing accounts payable software solutions
  • Knowledge of accounting principles and accounts payable processes
  • Excellent project management skills for multiple projects
  • Strong technical skills for software configuration and troubleshooting
  • Interpersonal and communication skills for client relationship building
  • Experience with billing customers for time and materials

Responsibilities

  • Conduct discovery sessions to gather client requirements and document processes
  • Provide project management oversight to ensure timely and budget-compliant delivery
  • Conduct software testing and assist clients in user acceptance testing (UAT)
  • Create training materials and train end-users on accounts payable software
  • Provide ongoing support and troubleshooting to clients
  • Identify areas for improvement and develop best practices for implementation
  • Continuously enhance the implementation process

Benefits

  • Medical, dental, and vision health benefits
  • 401k matching
  • Life insurance
  • 20 days paid vacation plus paid holidays
  • Hybrid work schedule with 3 days in office
  • Opportunity to work in a fast-paced, high-growth SaaS company
Full Job Description
As a Implementation and Onboarding Consultant, you will be responsible for the successful implementation and integration of accounts payable software solutions for clients. You will be working closely with clients to understand their business requirements and configure the software to meet their needs.

The ideal candidate will have strong technical and interpersonal skills, as well as experience in accounts payable and project management.

What you will do:
  • Conduct discovery sessions with clients to understand their business requirements, document their processes, and configure the software to meet their needs.
  • Provide project management oversight, ensuring the project is delivered on time, within budget, and meets the client's expectations.
  • Conduct software testing and work with clients to perform user acceptance testing (UAT) to ensure the software is configured correctly and working as intended.
  • Create training materials and provide training to end-users on the accounts payable software.
  • Provide ongoing support and troubleshooting to clients to ensure the software is working correctly and meeting their needs.
  • Continuously improve the implementation process by identifying areas of improvement and developing best practices to ensure successful implementations.

What we look for:
  • Bachelor's degree in Accounting, Finance, or related field.
  • 3+ years of experience in implementing accounts payable software solutions.
  • Knowledge of accounting principles, accounts payable processes, and software systems.
  • Excellent project management skills, including the ability to manage multiple projects simultaneously.
  • Strong technical skills, including the ability to configure software systems and troubleshoot technical issues.
  • Excellent interpersonal and communication skills, including the ability to build strong relationships with clients and work effectively in a team environment.
  • Has billed customers for time and material
  • If you are a highly motivated individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity to join our team.

Pay range:

Exact compensation may vary based on skills, experience, and location.
  • Salary: $75,000/yr - $90,000/yr

What we offer:
  • Medical, dental, and vision health benefits
  • 401k matching
  • Life insurance
  • 20 days paid vacation + paid holidays
  • Hybrid work schedule (3 days a week in office)
  • Opportunity to work in a fast-moving, high-growth SaaS company

Department IT Operations & Support Locations Austin Remote status Hybrid

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