ACI Worldwide

Human Resources Business Partner

ACI Worldwide$95K — $115K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Human Resources, or related field or equivalent experience.
  • 5+ years of related work experience.
  • Management, leadership, or significant HR Generalist experience.
  • Experience with AI technology in HR applications.

Responsibilities

  • Communicate regularly with business unit leaders to address HR needs.
  • Serve as primary HR partner to key departments within the business unit.
  • Lead talent strategy activities including planning and performance evaluation.
  • Oversee compensation processes, including merit, promotions, and job pricing.
  • Support employee relations issues and provide relevant strategic insights.
  • Analyze employee engagement data to inform culture and strategy improvements.
  • Work collaboratively with HR Centers of Excellence to implement HR initiatives.

Benefits

  • Opportunities for growth and career development.
  • Competitive benefits package.
  • Innovative and collaborative work environment.
Full Job Description
Job Description

Job Summary:

Working closely with Business Unit leadership, HR Business Partner Leadership, and all other HR functions, provide full service human capital support and direction. The HR Business Partner will be the primary partner of at least one key department within the business unit. Partner with department leaders to develop and execute talent strategy, including workforce planning, recruiting strategy, talent evaluation, leadership development, and organizational design. Provide expertise in employee relations, HR policies and procedures, compensation, employee engagement strategies, and overall cultural influence. Support programs and initiatives from HR Centers of Excellence by championing change within business unit and ensuring adoption of new practices. Work as a bridge between the business unit and the HR COEs to provide cross communication for continuous feedback and process improvement. Provide analytical, administrative and front-line support to HR Business Partner Leadership.

Job Responsibilities:
  • Maintain regular communication with business unit leaders to ensure regular visibility and availability to address all needs of a Human Resources nature.
  • Maintain a primary business partner role with one or more departments within a business unit.
  • Play a visible role in Talent Strategy activities, including Talent Forum preparation, reporting, and calibration hosting; workforce analysis and planning; Job Evaluation and recruiting support; and organization design efforts.
  • Provide high level support of all compensation activities including annual merit process, promotion process, job pricing and compensation evaluation, incentive plan support, and issue resolution.
  • Provide front line support to business unit leaders for employee relations issues, including disciplinary actions, exit interviews, legal proceedings, and overall employee relations information gathering and future strategy.
  • Support the Employee Engagement Activities of the Business Unit through observation and information sharing. Provide analysis and insight from Employee Surveys and other sources.
  • Engage as a leader in the organization by supporting and promoting the ACI Strategy and calibrating practices and priorities to that strategy.
  • Interpret and communicate ACI Policies and Procedures in order to assist business unit leaders with adhering to company expectations.
  • Provide analytical, administrative and front line support to HR Business Partner Leader in all areas of the function.
  • Participate in projects across the HR function and/or the business unit.
  • Identify business unit needs and creatively work with HR COEs to determine solutions.
  • Act as an extension of the HR COEs for communication, adoption and execution of COE processes or initiatives.
  • Act as an advocate of business unit employees in support of cultivating an environment of high level employee experience.
  • Leverage AI-enabled tools and data-driven insights to enhance workforce planning, talent management, employee engagement, and organization effectiveness while ensuring responsible and ethical use of technology.
  • Perform other duties as assigned
  • Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.


Knowledge, Skills and Experience required for the job:
  • Bachelor's degree in Business, Human Resources or related field or equivalent experience.
  • 5+ years related work experience.
  • Management, leadership or significant HR Generalist experience.
  • Experience and fluency in the use of AI.


Preferred Knowledge, Skills and Experience needed for the job:
  • Excellent collaboration, verbal and written communication skills.
  • Proficient in Microsoft Office Products (Word, Excel, Powerpoint)
  • Experience with HRIS system.
  • HR Business Partner experience.
  • Technology, Software, and/or Payments Industry experience. • Professional Certification (SPHR/PHR/SHRM-SCP/SHRM-CP)
  • Global Experience.
  • Attention to detail and accuracy.
  • Ability to work independently and horizontally across the company.


Work Environment:
  • Standard work environment
  • Majority of time spent on PC (Phys. Req.)
  • Some travel required, may be domestic or international


Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.

Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.comJob ID (Requisition #18897)

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About ACI Worldwide

ACI Worldwide, Inc. develops, markets, installs and supports a line of software products and services primarily focused on facilitating electronic payments. The Company also distributes or acts as a sales agent for software developed by third parties. Its products and services are used principally by financial institutions, retailers, billers and electronic payment processors, both in domestic and international markets. The Company's products are sold and supported through distribution networks covering three geographic regions, including the Americas, Europe/Middle East/Africa (EMEA) and Asia/Pacific. The Company's products and services are designed to address a range of payment-related issues, including electronic payments, merchant acquiring and fraud detection and prevention. The Company's products are marketed under the ACI Worldwide, ACI Payment Systems, ACI Proactive Risk Manager, ACI Universal Payments, UP, UP Bill Payment, UP Framework and UP Immediate Payments brand names.
Learn more about ACI Worldwide
Size
3,610 employees
Market Cap
$2.4 billion
Industry
Net Income
$72.6 million
Founded
1975
5 Year Trend
+6.4%
Revenue
$1.2 billion
NASDAQ

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