Head of Revops

Confido

• $130K — $180K *
New York, NY 10025In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years in Revenue Operations, Sales Operations, or GTM Strategy at a SaaS company
  • Experience as an early RevOps hire building processes from scratch
  • Proficiency in optimizing CRM systems (HubSpot preferred) and GTM tools
  • Strong grasp of SaaS metrics like ARR, CAC, and NRR
  • Analytical mindset to convert data into insights
  • Hands-on operator with a strategic perspective
  • Experience in AI and automation for GTM efficiency
  • Desire to build a function in an early-stage startup
  • Willing to work in NYC headquarters full-time

Responsibilities

  • Own and optimize the GTM tech stack for measurable impact
  • Build reliable data across the funnel with strong governance
  • Manage pipeline infrastructure and forecasting methodology
  • Define ICP and segmentation within the CRM for resource allocation
  • Deliver reporting on pipeline and sales metrics for executives
  • Design compensation plans aligned with growth goals
  • Lay the foundation for scaling the RevOps function

Benefits

  • Equity in the company
  • 100% health insurance premiums covered by Aetna
  • Comprehensive dental and vision coverage
  • 12 weeks of paid parental leave
  • Unlimited PTO with regular 4-day holiday weekends
  • 401(k) plan with Vestwell
  • Paid relocation assistance
  • Full desk setup on day one with a stiped
  • Catered lunches and team dinners with unlimited snacks
Full Job Description
What You'll Do
  • Own and optimize our GTM tech stack, ensuring the tools we use are integrated, scalable, and driving measurable impact
  • Build and maintain clean, reliable data across the entire funnel, establishing strong data governance and a true single source of truth
  • Design and manage pipeline infrastructure, including stage definitions, pipeline coverage targets, and forecasting methodology
  • Define ICP, segmentation, and account coverage models within the CRM to support efficient territory design and resource allocation
  • Deliver high-impact reporting and insights across pipeline, ARR, conversion rates, and sales productivity to guide executive decision-making
  • Support in the design and management of compensation plans, quota setting, and incentive structures aligned with company growth goals
  • Lay the foundation for scaling the RevOps function, including documentation, process design, and eventual team hiring


What We're Looking For
  • 5+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy at a high-growth SaaS company
  • Experience as an early or first RevOps hire, building systems and processes from scratch
  • Deep experience owning and optimizing CRM systems (HubSpot preferred) and GTM tooling (Clay, Outreach, Apollo, Gong, etc.)
  • Strong understanding of SaaS metrics including ARR, pipeline coverage, CAC, LTV, churn, and NRR
  • Strong analytical mindset with the ability to translate data into actionable insights
  • Scrappy, hands-on operator who is comfortable executing independently while thinking strategically and translating data into actionable insights
  • Experience leveraging AI and automation to improve GTM efficiency
  • Strong desire to work at an early-stage startup and build a function from the ground up
  • Willingness to work at our NYC Headquarters 5 days a week
Perks + Benefits
  • Equity - own a piece of what you're building
  • Fully paid health coverage with Aetna (we cover 100% of premiums)
  • Top-tier dental and vision through Guardian
  • 12 weeks paid parental leave
  • Unlimited PTO, plus regular 4-day holiday weekends we actually take
  • 401(k) through Vestwell
  • Paid relocation - we'll get you here
  • Full desk setup on day one (laptop, monitor, keyboard) + a $200 stipend to make it yours
  • Catered Friday lunches, team dinners on us, and unlimited coffee + snacks featuring our own brands


* Ladders Estimates

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