Head of Data Center Operations

features and labels

$175K — $210K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in data center/infrastructure operations, including senior leadership roles.
  • Experience managing 10MW+ facilities in mission-critical environments.
  • Proven full lifecycle experience from planning to steady-state operations, specifically for high-density GPU or accelerator environments.
  • Strong strategic collaboration with engineering, finance, and business leadership on key operational metrics.
  • Expertise in managing commercial/vendor relationships and colocation operations.

Responsibilities

  • Own the full data center operations lifecycle from planning to steady-state management.
  • Set and drive the infrastructure operations strategy, focusing on capacity, cost, and reliability.
  • Manage site operations through an on-site team, ensuring effective incident management and uptime.
  • Collaborate with Engineering, Network, and Capacity Planning to expand infrastructure efficiently.
  • Develop and document operational processes and vendor governance as the company scales.

Benefits

  • Opportunity to shape and influence compute operations on a global scale.
  • Collaborative work environment with cross-functional teams.
  • Leadership role with strategic impact on the company's infrastructure.
  • Exposure to cutting-edge technology in high-density GPU environments.
  • Potential to work on innovative projects related to AI inference and data center expansion.
Full Job Description
Own how fal runs its data centers. You'll lead data-center operations end to end, strategy, capacity, build-out, and steady-state, for the GPU fleet that powers every fal inference. You'll operate through our on-site lead and technicians while staying close to engineering and leadership, and help shape the compute organization as we scale. **WHAT YOU'LL OWN** - **Own the full DC operations lifecycle** - planning, design, build-out, deployment, and steady-state operations across our sites. - **Set infrastructure operations strategy** - capacity, cost, reliability, and scale, with clear OKRs/KPIs, in lockstep with engineering, finance, and leadership. - **Run operations through the on-site team** - direct our site lead and technicians, own incident and escalation management, and drive uptime and MTTR across sites. - **Partner with Engineering, Network, and Capacity Planning** to execute infrastructure expansion while optimizing power, cooling, rack density, and deployment schedules. - **Develop operational processes**, documentation, and vendor governance as fal continues to scale its global infrastructure footprint. **WHAT YOU BRING** - **10+ years in data center / infrastructure operations** including senior leadership (Director level) owning multi-site or global operations. - **10MW+ facility experience** - you've owned operations for a large-scale, mission-critical data center. - **Full-lifecycle experience** - planning and build-out through steady-state - ideally for high-density GPU / accelerator (AI inference) environments. - **Strategic and cross-functional range** - you partner naturally with engineering, finance, and business leadership on capacity, cost, and scale. - **Command of commercial / vendor relationships** and colocation / leased-space operations. **BONUS POINTS** - You've stood up new data-center capacity from the ground up. - Experience operating high-density LPU/GPU or liquid-cooled environments. - You've built and scaled DC operations teams and the pipeline that feeds them.

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