Head of Business Value ServicesIn-Office | Full-Time
As the Head of Business Value Services, you will lead and scale the Business Value Services (BVS) function at Sigma. Through the creation and company-wide enablement of value frameworks, methodologies, and resources - paired with direct engagement on strategic opportunities - you will play a critical role in driving net-new logos and the retention, expansion, and growth of our customers. This is a high-impact role focused on strategy, design, go-to-market alignment, and field enablement.
Reporting to the Global Head of Strategic Marketing, you will own the vision and roadmap for BVS while operationalizing the Sigma value framework across the customer lifecycle. You will be expected to help the GTM organization meet and exceed revenue and NDR targets, while tracking, analyzing, and communicating key metrics and business trends. This is a cross-functional role, working closely with Sales, Product, Presales, Customer Success, and Enablement. Your ability to lead through influence and cross-functional collaboration will be key to scaling BVS, demonstrating to customers the significant value and returns on investment with Sigma, and positioning Sigma as a key partner in our customers' digital transformation journeys.
What You Will Be Doing- Develop and execute the vision and strategy for the Business Value Services organization, advancing the BVS practice through KPIs that track support against revenue and retention outcomes.
- Develop and continually improve value-selling resources for the GTM organization - including the value framework, playbooks, discovery tools, ROI/TCO models, and reusable templates - and ship Sigma-based tooling that accelerates outputs at scale.
- Partner with GTM stakeholders (Sales, Presales, Customer Success, Enablement) to build, operationalize, and scale value-based assets that support consistent value messaging and drive revenue growth.
- Train and support the GTM organization on the value framework and value-selling best practices to drive net-new logos and the retention and expansion of existing customers.
- Lead pre- and post-sale value-based discovery sessions and executive readouts to win strategic opportunities and quantify realized value.
- Develop sophisticated, comprehensive value models (TCO, ROI, etc.) to quantify the business value created with an investment in Sigma.
- Act as a trusted advisor on strategic deals, providing expertise, thought leadership, and insights into micro- and macro-level trends.
- Build and deliver compelling, CxO-facing value assessment deliverables, actively collaborating across the GTM ecosystem.
- Complete the feedback loop with Product and Product Marketing, sharing Voice of Field/Customer insights to inform templates, tooling, messaging, and roadmap priorities.
Qualifications We Need- 10+ years of professional experience in consultative, strategic, and analytical customer-facing roles (e.g., Value Engineering, Business Value Services, Management Consulting, IT Consulting, etc.).
- Experience in a high-growth B2B SaaS startup environment.
- Experience with production business intelligence solutions.
- Demonstrated success in achieving revenue and growth metrics.
- Strategic mindset and creative problem-solving skills.
- Strong executive presence and a proven track record of advising C-suite executives toward successful business outcomes.
- Change management expertise and the ability to influence and motivate change.
- Exceptional strategic consulting skill set, including discovery, analysis, financial modeling, communication and storytelling, persuasion, and project leadership.
- Highly proficient in building financial models and presentations for C-suite executives.
- Experience executing complex enterprise software sales engagements with large enterprises; familiarity with methodologies such as MEDDPICC/MEDDIC and Force Management is a plus.
- Ability to travel for client-engagements (up to 50%).
- Bachelor's degree in business, finance, or a related field required; MBA preferred.
Benefits For Our Full-Time Employees:- Equity
- Generous health benefits
- Flexible time off policy. Take the time off you need!
- Paid bonding time for all new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
- Lunch Program
- Dog friendly office
Note: We have an in-office work environment in all our offices in SF, NYC, London and Sydney.
