What You'll Do:- Industry Strategy: Develop and continuously refine Sierra's industry strategy, including prioritization of key accounts and subindustries to focus GTM resources where they'll have the greatest impact
- Pipeline & Forecasting: Own pipeline progression and forecast tracking for the industry, providing leadership with clear visibility into pipeline health, risks, and opportunities
- Expansion Strategy: Develop and drive expansion strategy across the industry and core accounts, identifying whitespace, new use cases, and growth opportunities within existing customers
- Cross-Functional Partnership:
- Partner closely with Agent Development and Sales counterparts to operationalize the industry strategy
- Drive cross-functional coordination across the industry, aligning stakeholders on priorities and execution
- Deal Progression & Deal Desk: Manage deal progression and strategic deal desk initiatives for the highest-priority accounts, partnering with sales leadership to structure and advance complex deals
What You'll Bring:- 6-8+ years of experience in revenue operations, strategy & operations, management consulting, corporate strategy, or business operations
- Proven ability to own a business area end-to-end, including the path to hit targets and mastery of both the deals and the details
- Excellent stakeholder management and communication skills, including experience working with and influencing senior stakeholders or executives
- Team versatility to serve as a versatile and proactive team player, taking on both foundational operational work and high-impact strategic initiatives
- Ability to navigate ambiguity, prioritize effectively, and drive alignment in a fast-paced environment
Even better...- Familiarity with CRM platforms (e.g., Salesforce, HubSpot)
- Experience owning or supporting a business line end-to-end, with accountability for its outcomes
- Previous startup or high-growth operational experience
Our values- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.
What we offerWe want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
