Global Key Account Management Senior Expert - Technology Sector

CMA CGM

$120K — $150K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree preferred
  • Expertise in logistics with a multi-national focus
  • 10+ years in relationship management, with 5 years in a senior role
  • 3+ years in commercial negotiations
  • 5+ years managing global accounts
  • 3+ years with P&L responsibility across multi-national sites
  • C-Level training and smart solution selling experience

Responsibilities

  • Act as the senior contact for assigned accounts, ensuring cohesion among local sales and operations teams
  • Develop and implement comprehensive account plans targeting business growth
  • Ensure consistency in the CEVA client experience across global interactions
  • Provide regular updates and reports to CEVA, including to the Executive Board
  • Create strategies for retaining current client business to minimize competitive bids
  • Cultivate executive-level relationships within client organizations internationally
  • Lead complex contract negotiations while ensuring legal compliance

Benefits

  • Competitive compensation package
  • Comprehensive health and dental benefits
  • Opportunities for professional development
  • Continuing education support
Full Job Description
YOUR ROLE

Account Management: Ownership of total CEVA Global business relationship with Technology sector specified customer; aligning all business and financial commitments and company resources to success

Customer Growth: Identify, develop, sell, initiate and provide operational oversight to increase CEVA business with assigned accounts

Ensure Customer Retention: Retain current business in all geographies.

Customer Relationships: Expand relationships to the "C" levels with the customer in executive levels, clusters, and different business units worldwide.

Negotiations: Lead and co-ordinate negotiations with the customer in all major contracts and opportunities.

WHAT ARE YOU GOING TO DO ?

  • Be the Senior point of contact for the assigned accounts for any normal and customary business requests. Identify local sales and operations contacts in CEVA for supporting the account and work with BD Sector leaders to ensure they are properly trained on the strategy and status of the account.
  • Lead the development and implementation of account plan(s), including relationships building, key people coverage plans, opportunity prioritization, overall account strategy and a budget/target for business growth and development
  • Maximize consistency of the CEVA experience throughout all contacts with the specific clients around the World.
  • Provide regular reports, briefings and reviews as required within CEVA including to the Executive Board
  • Develop plans to ensure the retention of current global business levels with specified accounts, preferably to a "no bid" level of confidence
  • Build and strengthen relationships at "C" level with the client. Ensure relationships are developed at all relevant levels and geographies in the client organization by involving the CEVA global team. Responsible to fix and/or escalate issues to CEVA top management when appropriate and/or required Own and drive account growth: make comprehensive development plan(s) for each aspect of the assigned account and update on regular basis. Get buy-in and approval for the execution of the account plans by working through and with BD Sector leaders and Executive Sponsors
  • Identify and qualify opportunities for additional business. Develop qualified opportunities from 'contact to contract', together with the relevant Cluster Business Units (P&L owners). This is multinational effort demanding the ability to match customer needs to CEVA intellectual capital to practical application and development
  • Lead complex negotiations with the customer ensuring the involvement and participation of CEVA in compliance to applicable geographical legal procedure
  • Manage P&L's and accounts receivable from a global to cluster level across business lines to ensure customer obligations are met by both CEVA and the customer to the discipline of the commercial arrangements in place
  • Create input for annual budget cycle from the approved account plans and take responsibility for the delivery of the related targets for CEVA and customer benefit
  • Manage the investment proposal, ICAP preparation and ROI considerations for new ventures and then work through cluster MDs or designates to hold all CEVA accountable to approved levels of commitment Demonstrate and provide confidence regarding Technology expertise, including input to supply chain, business strategy and impeccable execution


WHAT WE ARE LOOKING FOR ?

  • Master's degree advantageous
  • Specific logistics and or multi-national focus
  • The role requires a skilled relationship management professional with proven track record (10+ years) in related experience with half of that being in a senior capacity.
  • 3+ years commercial negotiations
  • Network management experience (5+ years)
  • 5+ years minimum experience in global account leader role
  • 3+ year minimum positive track record in P&L responsibility; multi-national sites
  • Mature judgment and decision-making
  • C-Level training
  • Smart Solution selling experience


Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

At CEVA we are committed to creating a safe and healthy work environment.

We offer:
  • A Competitive Compensation PackageComprehensive Health & Dental Benefits
  • Professional Development Opportunities
  • Continuing Education


We thank all candidates for applying, however, only successful candidates will be contacted for an interview.

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