Uber

Global Account Lead, Retail

Uber$183K — $203K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in retail, CPG, e-commerce, or grocery with proven partnership success
  • Experience leading an account management or partnership team (preferred)
  • Bachelor's degree required
  • Deep understanding of grocery & retail landscape and market trends
  • Experience in developing go-to-market strategies in relevant fields
  • Strong negotiation and relationship management skills
  • Excellent communication and presentation abilities

Responsibilities

  • Develop strong relationships with grocery merchant leaders and teams
  • Create and implement a comprehensive engagement strategy with large grocery merchants
  • Utilize data to improve partners' storefronts and marketing efforts
  • Collaborate with operations teams to ensure optimal product assortments and pricing
  • Work with cross-functional leadership to ensure successful merchant integrations
  • Identify emerging technologies for enhancing partner offerings
  • Act as a thought leader in innovating within the Grocery & Retail space

Benefits

  • Participation in Uber's bonus program
  • Eligibility for equity awards
  • Access to a 401(k) plan
  • Comprehensive benefits package available
  • Opportunities for professional development
Full Job Description
About the Role

Uber Eats is looking for a passionate and experienced leader with extensive retail and partnerships expertise to deepen our relationships with our most important merchants. You will build and manage a critical and strategic book of business, cultivate strong relationships with key merchant partners and their leaders, and develop innovative strategies to unlock new growth opportunities for our merchants and within the Uber ecosystem. In this role, you'll work closely with Sales, Marketing, Product, Engineering, Strategy, Operations, and Finance partners across Uber to identify and drive growth opportunities and improve how we engage with our key partners.

In this leadership role, you'll be a strategic driver to Uber Eats' success within the Grocery & Retail landscape. You'll wear multiple hats, across executive stakeholder management, team building, strategic planning, contracting and negotiations, and cross-functional execution, all geared towards maximizing the value we deliver to both Uber and our merchants.

What You'll Do

- Executive Stakeholder Management: Develop strong relationships with our grocery merchant leaders and their teams; understand and navigate stakeholder needs and motivations
- Strategic Planning: Develop and execute on a comprehensive strategy for engaging with and growing the business with our largest grocery merchants. This includes identifying new partnership opportunities, crafting compelling value propositions, and driving growth in orders and Gross Bookings
- Data-Driven Optimization: Leverage data to continuously optimize our merchant partner's storefront experiences, their merchandising, and marketing; identify ongoing areas for improvement, and execute on them with success
- Operational Excellence: Collaborate with internal operations teams and grocery merchant teams to ensure the optimal assortment, pricing, and promotions are on the platform, while consistently delivering an exceptional customer experience
- Cross-Functional Collaboration: Work seamlessly with internal teams' leadership (Sales, Marketing, Product, Operations, Finance, etc.) to ensure successful merchant integrations, program execution, and a seamless user experience for both our merchants and users
- Identify emerging technologies and market opportunities that can be leveraged to enhance our merchant partner offerings
- Be a strategic thought leader, consistently pushing the boundaries of innovation and collaboration within the Grocery & Retail space

Basic Qualifications

- 10+ years of experience within the retail, CPG, e-commerce, or grocery industry, with a proven track record of success in building and managing strategic partnerships
- Experience leading an account management or partnership team (optional but preferred)
- Bachelor's degree

Preferred Qualifications

- Deep understanding of the grocery & retail landscape including current market trends, customer needs, and competitive dynamics
- Experience developing and executing go-to-market strategies for new products or services within the retail, grocery and/or e-commerce space
- Demonstrated ability to drive significant growth through strategic partnerships
- Strong business acumen to understand, anticipate, and solve business needs
- Strong relationship management and negotiation skills
- Excellent communication and presentation skills with the ability to effectively communicate complex ideas to both internal and external stakeholders
- Proven ability to collaborate cross-functionally with diverse teams (Sales, Marketing, Product, Operations, Finance, etc.) to achieve shared goals
- Passion for Uber Eats' mission and a strong belief in the power of strategic partnerships to revolutionize the grocery delivery and retail landscape

For Chicago, IL-based roles: The base salary range for this role is USD$183,000 per year - USD$203,000 per year.

For Dallas, TX-based roles: The base salary range for this role is USD$183,000 per year - USD$203,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$203,000 per year - USD$225,500 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$203,000 per year - USD$225,500 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link [https://jobs.uber.com/en/benefits](https://jobs.uber.com/en/benefits).

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

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