General Manager - Lubbock Plant & Drop StoreEdit Clean LLCLead operations. Build the team. Own the results. Immediate start.
The OpportunityThis is a chance to take ownership of two Lubbock locations from day one. You'll manage the plant and drop store as an integrated operation-~30 team members-with full P&L responsibility. The role has been vacant for 10 months; operations are steady but undersupported. You'll stabilize the team, restore operational discipline, and unlock margin. This is hands-on leadership where your decisions drive quality, profitability, and culture.
If you've managed teams in hospitality, food service, or retail and know how to run a tight operation while keeping people engaged, this is your role.
What You'll Own- Team leadership-hire, train, develop, and retain production and service staff; set culture and hold performance
- Quality and operations-enforce cleaning/finishing/packaging standards; track damage claims; minimize rework; drive customer satisfaction
- P&L performance-grow revenue (customer loyalty, piece count, add-on services); manage labor and operational costs; hit margin targets
- Scheduling and compliance-staff both locations for volume; ensure compliance with all operational and regulatory requirements
- Customer experience-oversee counter operations, order accuracy, and a clean, welcoming environment
- Equipment and maintenance-preventive maintenance, troubleshooting, minimizing downtime
- Daily operations-cash management, inventory, load tracking, chemical use, weekly/monthly reporting
- Safety and culture-create a safe, clean, supportive environment where your team does their best work
Who You Are- 3+ years managing and training employees (restaurant, retail, operations, hospitality-we care about your track record, not your industry)
- 3+ years customer-facing or customer service experience
- Comfortable reading and managing a P&L; you understand unit economics and labor/material cost drivers
- Natural leader-you attract and retain good people; you hold folks accountable and help them grow
- Detail-oriented-quality and consistency matter to you; you catch what others miss
- Hands-on problem-solver-you show up early, dig in, and get things done
- High school diploma or equivalent; some secondary education preferred
- Ability to lift 100 lbs occasionally and carry up to 50 lbs frequently
What We Offer- Competitive salary + performance bonus (up to $10,000 annually based on operational and financial targets)
- Health, dental, and vision coverage
- Full operational ownership and real decision-making authority
- Clear path to advancement in a growing company
- A team and company that values accountability, execution, and doing things right
TimelineImmediate start preferred. Target hire by end of June 2026.