General Manager
We are currently searching for a
General Managerfor the
Hotel deLuxe in Portalnd, OR.Why Work With Us?- It's a fun company to work for!
- We recognize efforts and reward results
- Benefits package, including 401K
- Promotional opportunities with a growing company
- Excellent incentive plan
- Compensation: $110,000 annually
Responsibilities: - Lead hotel operations with integrity, professionalism, and a strong commitment to guest satisfaction.
- Ensure all guests are greeted and served in a friendly, attentive, and courteous manner.
- Hire, train, coach, and develop a high-performing, service-oriented team across all departments.
- Promote a positive and professional work environment through consistent leadership, clear communication, and team engagement.
- Maintain compliance with company policies, brand standards, and safety regulations.
- Champion service excellence by modeling desired behaviors, participating in daily team meetings, and incorporating guest feedback into operational improvements.
- Monitor performance and provide regular feedback, setting clear goals and expectations for team members.
- Maintain property cleanliness, safety, and security for guests and associates.
- Foster a culture of accountability, continuous improvement, and teamwork.
- Demonstrate flexibility in scheduling, with availability on weekends, evenings, and holidays as needed.
- Perform other duties as assigned to support the success of the hotel.
Requirements:- General Manager or Assistant General Manager experience required
- Be able to manage time effectively, complete required tasks on time
- Ability to delegate authority effectively to subordinates
- Ability to recruit, select, and retain quality associates
- Ability to produce financial results in line with budgeted objectives and labor models
- Strong understanding of Microsoft Office products (Excel, Word, Outlook) required
- Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
- Must be able to convey information and ideas clearly
- Must maintain composure and objectivity under pressure
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
- Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests
- Must be able to work with and understand financial information and data, and basic arithmetic functions
Education & Experience:- At least 5 years of progressive experience in a hotel environment at the GM or AGM level required
- Two- or four-year college degree preferred
- Supervisory experience required
- High School diploma or equivalent required
- Stable work history required
