General Manager

Hilton Grand Vacations

$90K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of General Manager experience in the hospitality sector
  • 5 years of management experience in vacation ownership or a comparable property
  • Extensive knowledge of vacation ownership principles, HOA laws, and resort management
  • Strong financial analysis skills, understanding financial statements and labor productivity
  • Ability to foster diversity, equity, and inclusion within the team
  • Excellent written and verbal communication skills
  • Bachelor's degree in a relevant field

Responsibilities

  • Lead resort operations with a focus on guest satisfaction and team development
  • Analyze and review financial status of the resort and HOA
  • Cultivate a diverse and inclusive workplace culture
  • Oversee labor control and ensure productivity standards are met
  • Create exceptional guest experiences through proactive management

Benefits

  • Opportunity to make lasting memories for guests
  • Dynamic work environment focused on team collaboration
  • Position at the heart of guest service and operational excellence
Full Job Description
Job Description

As General Manager, this role offers the opportunity to lead a dynamic resort operation with a strong focus on guest satisfaction, team development, financial performance, and operational excellence.

Responsibilities

Key Skills and qualifications:
  • Extensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort.
  • Must possess and apply an extensive knowledge of financial principles and statements to review and analyze resort and HOA financial status.
  • Must demonstrate the ability to create and maintain a culture of diversity, equity and inclusion.
  • Must possess excellent written and verbal communication skills.
  • Strong financial competence and expertise in labor control and productivity standards.
  • 5-7 years of prior General Manager experience.
  • 5 years of management experience in a comparable property.
  • BA/BS/Bachelor's Degree


Qualifications

Key Skills and qualifications:
  • Extensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort.
  • Must possess and apply an extensive knowledge of financial principles and statements to review and analyze resort and HOA financial status.
  • Must demonstrate the ability to create and maintain a culture of diversity, equity and inclusion.
  • Must possess excellent written and verbal communication skills.
  • Strong financial competence and expertise in labor control and productivity standards.
  • 5-7 years of prior General Manager experience.
  • 5 years of management experience in a comparable property.
  • BA/BS/Bachelor's Degree


About the Team

Be the heart of exceptional guest experiences by joining our resort operations teams. In each of our roles, from administration to recreation, you’ll be making people’s day every day. Whether you’re creating a beautiful atmosphere at our properties and resorts, or delivering a warm and friendly spirit that ensures each interaction with our Club Members and guests is a special one-your role on our resort operations Team will be essential in making lifetime memories for our guests.

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