Asst Manager In House Marketing I

Hilton Grand Vacations

$85K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1 year of Timeshare, Management, and Customer Service experience
  • Familiarity with MS Office Suite and Web-Based Reporting
  • Strong attention to detail and analytical skills
  • Proven strategic thinking abilities
  • Excellent interpersonal communication skills

Responsibilities

  • Lead recruitment, training, and development of the marketing team
  • Conduct weekly motivational meetings for team enhancement
  • Create strategies to boost tour flow during off-peak months
  • Ensure high satisfaction levels of owners and guests
  • Surpass tour flow budget targets while managing costs
  • Monitor and evaluate representative performance for optimal results

Benefits

  • Customizable benefits package including 401(k) matching
  • Health insurance coverage
  • Paid time off benefits
  • Tuition reimbursement opportunities
  • Pathways for professional growth and career advancement
Full Job Description
Job Description

We are seeking a dynamic and motivated individual to join our team as an In-House Marketing Assistant Manager. In this role, you will oversee the day-to-day operations of our In-House Marketing department, driving production for various marketing programs while ensuring compliance with company policies and procedures.

**Must have Timeshare Marketing experience.

Key Responsibilities:
  • Lead a team of sales-oriented marketing staff, recruiting, training, and developing associates to maximize their potential and drive sales success.
  • Develop and host weekly meetings to inspire and motivate your team, fostering a culture of excellence and continuous improvement.
  • Design programs and strategies to increase tour flow during off-season months, maximizing marketing opportunities.
  • Maintain 100% satisfaction with owners and guests by addressing concerns promptly and providing exceptional service.
  • Exceed budget tour flow targets and manage marketing costs efficiently while maintaining site penetration above approved levels and minimizing guest complaints.
  • Manage representative performance standards and penetration rates to optimize results, conducting performance appraisals, counseling, and coaching sessions as needed.

  • We offer competitive compensation, including a base salary plus incentives, along with opportunities for professional growth and career advancement.
  • Our customizable benefits package ensures your individual needs are met, including but not limited to 401(k) matching, health insurance, paid time off, and tuition reimbursement.

Job Requirements:
  • One year of Timeshare, Management, and Customer Service experience.
  • Proficiency in MS Office Suite, Concierge, Web-Based Reporting, and basic check-in procedures.
  • Strong attention to detail with excellent analytical and problem-solving skills.
  • Ability to think strategically and analyze information in a timely and accurate manner.
  • Excellent interpersonal communication skills to effectively interact with all levels of the organization.

Schedule: Full-time, with availability for evening shifts, weekends, and holidays as needed.

How We Invest in You:
  • Total compensation of $85,000++ (includes competitive base, plus incentives).
  • Opportunities for professional growth and career advancement.

Join Our Team: If you're a motivated leader with a passion for sales and marketing, dedicated to delivering exceptional guest experiences, we encourage you to apply for the In-House Marketing Supervisor position at Hilton Grand Vacations. Take the next step in your career with us!

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