How You'll Do It
- Supervise the Front of House team in providing best-in-class service
- Coach and develop the team and drive Associate engagement
- Uphold operating standards and drive Guest and team safety and satisfaction
- Ensure all Guest areas are staffed and functioning efficiently
- Manage the operational duties of their department
- Control department budgets and spending
- Delegate and follow-up on the completion of tasks
- Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
- Interact with Guests to check on the quality of their experience
- Leverage business metrics and trends to drive performance and to maximize profit and revenue
What We're Looking For
- 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
- High school diploma or equivalent
- Excellent communication, time management and organization skills
- Ability to work on a team
- Energy and enthusiasm
- A high level of self-awareness, receptivity to change and integrity
- Ability to work in extreme weather conditions for extended periods of time
- Availability to work varied shifts, including evenings, weekends and holidays
- Ability to stand and walk for long periods of time including maneuvering up and down stairs
- Ability to obtain required licenses and certifications for your location
Salary for position $77,364-$94,500
BENEFITS
Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.