IHG

General Manager

IHG$70K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Hotel Administration or Business Administration, or equivalent
  • 5-10 years of hotel management experience or equivalent
  • Experience level varies based on operation size and complexity
  • Fluent in English, with other languages preferred
  • Strong leadership and team development skills.

Responsibilities

  • Develop programs to enhance team engagement and support performance goals
  • Ensure compliance with brand and service standards to exceed guest expectations
  • Forge relationships with guests and external stakeholders
  • Lead and manage annual budgets, forecasts, and marketing plans
  • Drive revenue growth and maximize profitability

Benefits

  • Competitive salary and rewards for hard work
  • Full uniform provided
  • Impressive room discounts
  • Access to top-tier training
  • Focus on employee wellbeing through the myWellbeing framework
Full Job Description
Job Description

We're on the lookout for true leaders. We need a new General Manager to take the top job and make it their own. Taking ownership of the day-to-day hotel direction, maximising financial returns, driving people development and empowering our team to create memorable guest experiences every step along the way.

A little taste of your day-to-day:

Every day is different, but you'll mostly be:
• Developing programmes and initiatives to increase team engagement and achieve against performance and development goals
• Maintaining compliance with all required brand and service standards - collaborating with colleagues to exceed guest expectations
• Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities
• Leading annual capital, cash flow and sales and marketing plans to accurately forecast budgets
• Driving revenues, future profitability and maximum return on investment

What We need from you:
• Bachelor's degree, higher education qualification or equivalent in Hotel Administration / Business Administration
• Five to ten years' prior hotel management experience, or equivalent combination of education and experience
• Experience required may vary based on size and complexity of operation
• Must speak fluent English
• Other languages preferred

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

About IHG

InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
Learn more about IHG
Size
40,000 employees
Industry

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