Ciena

Field Services Project Manager

Ciena$96K — $154K *
US-Anywhere
+ 2 other locationsRemote
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Technical degree or equivalent education and experience required.
  • PMP certification preferred (must obtain within one year of hire).
  • At least 10 years of experience in telecommunications operational roles or project implementation.
  • Minimum of 8 years in a lead project management role for large-scale projects.
  • Proficient in Microsoft Office (Word, PowerPoint, Excel).

Responsibilities

  • Deploy medium to large-scale EF&I projects, ensuring adherence to budget and schedule.
  • Manage customer communication and expectations throughout project lifecycle.
  • Develop and maintain project schedules, identifying risks and strategies for mitigation.
  • Ensure high quality in project services from engineering to installation and testing.
  • Collaborate with internal teams and vendors for effective project deployment.
  • Maintain detailed project documentation for transparency and alignment.
  • Coach junior team members to achieve project deliverables.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(K) (USA) & DCPP (Canada) with company matching.
  • Employee Stock Purchase Program (ESPP).
  • Employee Assistance Program (EAP).
  • Paid holidays, sick leave, and vacation time.
Full Job Description
How You Will Contribute:
  • Deploy medium to large-scale EF&I projects with medium/high complexity, ensuring delivery within budget, schedule, and Ciena quality standards.
  • Manage customer expectations, communications, escalations, and governance throughout the project lifecycle.
  • Develop project schedules, identify risks, and implement mitigation strategies to ensure smooth execution.
  • Drive quality across all aspects of project services, from site and network engineering through installation, testing, and readiness for service.
  • Collaborate with internal stakeholders and vendors to ensure timely delivery and cost-effective deployment activities.
  • Maintain project documentation, including schedules, financials, risks, and issues, ensuring transparency and alignment with project management plans.
  • Coach and guide junior team members to meet project deliverables and contribute to team success.

The Must Haves:
  • A technical degree or equivalent combination of education and experience.
  • PMP certification preferred (required within one year of hire).
  • Minimum of 10 years of telecommunications industry operational experience and/or project implementation.
  • Minimum of 8 years in a lead role managing medium to large-scale projects.
  • Proficiency in Microsoft Office applications (Word, PowerPoint, Excel).

The Assets:
  • Subsea deployment experience is a strong advantage.
  • Business and financial management skills, particularly in project-level P&L.
  • Strong communication, negotiation, and decision-making abilities.
  • Ability to manage multiple projects simultaneously, prioritizing critical tasks and resources.
  • Familiarity with Ciena's products and technologies is a plus.


Pay Range:

The annual pay range for this position in the USA is $96,900- $154,700 USD

The annual pay range for this position in Canada is $89,100 - $142,300 CAD

#LI-BS1

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

About Ciena

Ciena Corporation is a global supplier of telecommunications networking equipment, software, and services. The company was founded in 1992 and is headquartered in Hanover, Maryland. Ciena's products include optical transport and switching systems, software, and services that support the transport, switching, aggregation, and management of voice, video, and data traffic. Ciena serves customers in the telecommunications industry, including telecommunications service providers, cable operators, governments, and enterprises. The company has approximately 7,000 employees worldwide and operates in more than 100 countries.
Learn more about Ciena
Size
7,241 employees
Market Cap
$7.3 billion
Industry
Net Income
$354.3 million
Founded
1992
5 Year Trend
+5.3%
Revenue
$3.4 billion
NASDAQ

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