Mitsubishi UFJ Financial Group, Inc

Executive Director, Global Payment Services

Mitsubishi UFJ Financial Group, Inc • $150K — $180K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Degree in Finance, Business, Accounting, Economics or a related discipline.
  • 10-15 years' experience in Treasury and Payments, ideally in fund services or financial services.
  • At least 5 years in senior leadership roles managing geographically dispersed teams.
  • Proven ability to build and transform global operational functions.
  • Deep knowledge of treasury and payment operations, including SWIFT and banking platforms.
  • Strong grasp of cross-border payments, FX, and multi-currency cash management.
  • Familiarity with KYC, AML, and regulatory requirements.

Responsibilities

  • Provide strategic leadership for the Global Payments function to support business growth.
  • Drive automation and technology improvements to enhance processing efficiency.
  • Lead enhancements and integrations for payment platforms and bank connectivity.
  • Oversee global payment operations ensuring timely and secure payment execution.
  • Establish global standards and KPIs to improve service quality and compliance.
  • Lead the transition of payment operations into the Global Payments function.
  • Develop a high-performing leadership team with clear accountability.

Benefits

  • Opportunities for professional development and career advancement.
  • Work with cutting-edge technology in payment systems.
  • Collaborative environment with cross-functional teams.
  • Exposure to global payment practices and operations.
  • Access to a high-performing leadership network.
Full Job Description
Job Description
  • Provide strategic leadership for the Global Payments function, building a scalable, resilient and globally consistent operating model that supports business growth.
  • Drive the technology, automation and transformation roadmap, partnering with Technology and Product teams to increase straight-through processing, reduce manual intervention and strengthen controls.
  • Lead bank connectivity, payment platform enhancements and integration initiatives, ensuring efficient and resilient connectivity across internal and external banking systems.
  • Maintain executive oversight of global payment operations, ensuring the timely, accurate and secure execution of client, investor, fund, treasury and corporate payments.
  • Establish global standards, procedures, controls, SLAs and KPIs to drive service quality, regulatory compliance and a reduction in payment errors, failures and operational incidents.
  • Lead the transition and integration of payment activities across the organisation into the Global Payments function, ensuring consistent standards and seamless service delivery.
  • Build and develop a high-performing global leadership team, with clear accountability, performance management, coaching and succession planning.
  • Lead capacity planning, workforce and location strategy, creating an operating model capable of absorbing growth without linear headcount increases.
  • Oversee payment investigations, operational incidents, third-party providers, business continuity and operational resilience, acting as the senior escalation point for critical matters.
  • Ensure compliance with relevant regulatory and industry requirements, including AML, sanctions, financial crime, data protection and payment standards.
  • Partner with business and client teams to support client onboarding, product expansion and evolving payment requirements.
  • Provide meaningful management information and risk reporting covering performance, capacity, productivity and operational risk.
  • Monitor the following KPI's to measure productivity:
    • * Payment volume per FTE
    • * STP Rates
    • * Automation Adoption
    • * Capacity Utilization
    • * Reduction in Manual Touch Points
    • * Use of Location Strategy and Operating Model design to manage costs and absorb growth


Qualifications
  • Degree in Finance, Business, Accounting, Economics or a related discipline.
  • 10-15 years' experience in Treasury and Payments, ideally within fund services, asset servicing or financial services.
  • At least 5 years in senior leadership, with experience leading high-performing, geographically dispersed teams.
  • Proven experience building, scaling or transforming global operational functions.
  • Deep knowledge of treasury and payment operations, including SWIFT, wire payments, banking platforms, correspondent banking and payment routing.
  • Strong understanding of cross-border payments, FX and multi-currency cash management.
  • Good knowledge of KYC, AML, sanctions and relevant regulatory requirements.
  • Experience supporting hedge funds, mutual funds, private equity and/or real estate funds is highly desirable.
  • Strong leadership, stakeholder management and programme/change management capabilities.


Additional Information

About Mitsubishi UFJ Financial Group, Inc

Mitsubishi UFJ Financial Group, Inc. (MUFG) is a Japanese financial services company headquartered in Tokyo, Japan. It is the holding company for the Mitsubishi UFJ Financial Group (MUFG), one of the largest financial groups in the world by assets. MUFG offers a wide range of financial services, including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The company has a global presence, with operations in Asia, Europe, the Americas, and other regions. MUFG is committed to sustainability and social responsibility, and has implemented various initiatives to promote environmental protection, social welfare, and diversity and inclusion.
Learn more about Mitsubishi UFJ Financial Group, Inc
Size
135,049 employees
Market Cap
$85.1 billion
Industry
Finance & Insurance
Net Income
$550.9 billion
5 Year Trend
-2.2%
NASDAQ
MUFG
* Ladders Estimates

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