WorkWave

Enterprise Sales Engineer

WorkWave$115K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in data analytics and AI sales support.
  • Strong ability to communicate complex technology effectively to customers.
  • Proven track record of building rapport and understanding business needs quickly.
  • Strategic, customer-focused mindset with exceptional problem-solving skills.
  • Excellent communication skills.

Responsibilities

  • Develop and maintain strong relationships with key accounts to support sales.
  • Act as the Wavelytics product expert during sales processes.
  • Clearly articulate competitive advantages to potential buyers.
  • Address data protection and AI best practices during discussions.
  • Collaborate with teams to enhance messaging on new product features.
  • Create and update sales playbooks to reflect product changes.
  • Build customer relationships for testimonials and case studies.

Benefits

  • Robust health and dental benefits.
  • 401k plan with company match.
  • Flexible Time Off policy and generous PTO.
  • Up to 4 weeks paid bonding leave.
  • Tuition reimbursement for continuing education.
  • 24/7 access to virtual medical care with Teladoc services.
  • Quarterly awards based on peer nominations.
  • Opportunities for charitable involvement and community support.
Full Job Description
WorkWave is looking for a Solutions Engineer to play a key role in driving sales by supporting our Account Executives and Account Managers with the technical positioning of our Wavelytics software solutions. As a trusted advisor to prospects and customers, you'll ensure they fully grasp the value and functionality of our solutions. Your expertise will be instrumental in closing deals and fostering long-term customer relationships.

WHAT YOU'LL DO:

  • Develop and maintain strong relationships with prospects and key customer accounts to support deal closure.
  • Serve as the Wavelytics Product & Sales expert, supporting Account Managers by skillfully addressing technical and product-related questions throughout the sales cycle.
  • Understand and articulate our competitive advantages of Wavelytics and AI, effectively differentiating our solutions to buyers.
  • Speak to data protection and AI best practices and security considerations.
  • Collaborate with product, engineering and sales teams to refine messaging around new features and maximize their impact in the market.
  • Develop and maintain sales playbooks to align with product enhancements.
  • Cultivate customer relationships to drive testimonials and case studies that highlight product success.
  • At times this SE will be required to lead a sales pursuit as well at times be required to support sales pursuits


WHAT YOU'LL BRING:

  • 3+ years of experience supporting the sales organization with data analytics and AI offerings.
  • Strong ability to learn and articulate complex technology in a way that resonates with customers.
  • Proven ability to quickly build rapport, understand business needs, and effectively communicate solutions.
  • A strategic, customer-focused mindset with excellent problem-solving and communication skills.


$115,000 - $120,000 a year

In our dedication to salary transparency, we provide a compensation range for sales roles, which is $115,000 - $120,000 in addition to commission. The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process.

WHAT YOU SHOULD KNOW ABOUT US:
• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers
• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses
• We openly accept others as they are and build strong partnerships based on trust
• Teamwork and collaboration is key to help our colleagues and customers solve their challenges
• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!

LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:
• Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.

A GLOBAL COMPANY WITH A LOCAL PRESENCE:
• We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.
• Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn't feasible, or to help with cross training, team building and/or brainstorming.
• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.
• Whether you work remotely or take advantage of one of our offices, you'll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.

RELAX, WE'VE GOT YOU COVERED:
• Employees can expect a robust benefits package, including health and dental and 401k with company match

AND BEYOND...
• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays
• Up to 4 weeks paid bonding leave
• Tuition reimbursement
• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
• 24/7 access to virtual medical care with Teladoc
• Quarterly awards based on peer nominations
• Regional discounts and perks
• Opportunities to participate in charitable events and give back to the community

GROW WITH US:
• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth
• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!
• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year

JOIN OUR WINNING TEAM!
• 10 Time winner of Best Place to Work in New Jersey by NJBiz!
• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine
• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)

About WorkWave

WorkWave is a leading provider of cloud-based software solutions for field service, last-mile delivery, and logistics industries. The company was founded in 1984 and is headquartered in Holmdel, New Jersey. WorkWave's software solutions help businesses optimize their operations, improve customer service, and increase profitability. The company has over 500 employees and serves thousands of customers across the United States and Canada. WorkWave is committed to innovation and has received several awards for its software solutions.
Learn more about WorkWave
Size
500 employees
Industry
Founded
1984

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