NICE Ltd.

Public Safety Solutions Engineer

NICE Ltd. • $100K — $120K *
US-AnywhereRemote in United States
Education, Government & Non-Profit
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • BA/BS in Computer Science, Information Management Systems, or related field
  • 4+ years experience in sales/sales engineering in Government or Public Safety sectors
  • Experience with government purchasing processes and RFP/Bid responses
  • Consultative selling experience including presentations and demos
  • Exceptional work ethic and strong technical knowledge
  • Excellent communication and presentation skills
  • Creative problem-solving abilities
  • Proven desire to win and close business
  • Ability to influence high-level decision-makers
  • Willingness to travel ~50% within assigned territory

Responsibilities

  • Support sales opportunities as a product expert demonstrating solution capabilities
  • Understand Criminal Justice Process workflow for digital evidence
  • Engage user work groups within Public Safety agencies to gather insights
  • Conduct needs assessment in collaboration with Account Executive
  • Gather feedback on solution requirements for Product Management
  • Assist in preparing technical responses for RFPs and presentations
  • Create Scope of Work documents for project clarity

Benefits

  • Opportunities for professional development and continuous learning
  • Collaborative work environment with cross-functional teams
  • Engagement with high-level decision-makers and industry leaders
  • Exposure to the rapidly evolving Public Safety sector
  • Travel opportunities across North America
Full Job Description


So, what's the role all about?

The primary objective of this role is to successfully support in the winning of new business by positioning NiCE and its solution portfolio with prospects and partners within the Public Safety sector in North America. This person will work with the various functions within the company such as: Account Executives on the Public Safety business, Product Management, Business Development, Project Management, Legal, Marketing, Professional Services and Customer Support.

How will you make an impact?
  • Support sales opportunities by being a product expert and being able to demonstrate solutions capabilities
  • Need to have a full understanding of Criminal Justice Process workflow as it pertains to digital evidence
  • Interview and engage a variety of user work groups within Public Safety agencies
  • Construct needs assessment/analysis while working with Account Executive to ensure alignment
  • Collect feedback on solution requirements and interface with Product Management
  • Assisting in technical responses to RFPs, and presentations
  • Build out of Scope of Work documents (SOWs)
  • Continually learn market needs and future trends in the Public Safety sector
  • Develop and deliver compelling presentations to end users, partners and consultants
  • Sell NiCE value, differentiating between NiCE and its competitors when presenting value proposition to potential and existing customers
  • Maintain existing customer relationships with the goal of maximizing revenues long term through relationship building, use them as strong referral sources

Have you got what it takes?
  • BA/BS in Computer Science, Information Management Systems, or a related field
  • 4+ years experience selling and/or sales engineering into Government verticals and/or into the overall Public Safety/Security industry
  • Experience in working with government Purchasing personnel related to RFP/Bid responses and state and/or federal contracts
  • Proven consultative selling style with experience in demonstration and presentation preparation
  • Exceptional work ethic
  • Strong technical knowledge
  • Excellent communication and presentation skills
  • Proven creative problem-solving skills
  • Strong desire to win and close business
  • Experience working with and influencing high end decision makers
  • Travel requirement will be ~50% per month within assigned territory


About NICE Ltd.

NICE Ltd. is an Israel-based company, specializing in telephone voice recording, data security, surveillance, and Robotic Process Automation as well as systems that analyze recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. The primary listing of the company's shares is on the Tel Aviv Stock Exchange; where it is part of the TA-35 Index. Barak Eilam became CEO in April 2014, replacing Zeevi Bregman. Eilam previously headed the company's Americas division. As of November, 2020 the company had ~6,800 employees. NICE was founded in 1986 as Neptune Intelligence Computer Engineering by 7 Israeli former army colleagues. The company initially focused on developing technology for security and defense applications, but soon refocused their efforts on civilian applications, mainly for contact center, financial services and business intelligence markets.
Learn more about NICE Ltd.
Size
7,102 employees
Market Cap
$12.3 billion
Industry
Enterprise Technology
Net Income
$196.6 million
Founded
2000
5 Year Trend
+13.6%
Revenue
$1.6 billion
NASDAQ
NICE
* Ladders Estimates

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