What We're Looking For:We are looking for a skilled Enterprise Laptop/Desktop Administrator II with hands-on experience in Windows and Linux environments. The role involves end-user support, system administration, asset management, and close collaboration with business teams to deliver reliable IT solutions.
Key Responsibilities:- Provides Level 2 support for Windows and Linux desktops/laptops, including hardware and software issues
- Troubleshoot and resolve incidents related to desktops, laptops, and associated peripherals
- Performs installation, configuration, and deployment of desktops and laptops using standard corporate images
- Handle OS installation/reinstallation, upgrades, and patch management for Windows and Linux systems
- Install and configure software applications as requested by engineering and business teams
- Provide assistance in hardware and software procurement, including vendor coordination and recommendations
- Manage on-site asset management, including hardware/software inventory, tracking, and disposal
- Implement and maintain preventive maintenance programs for desktops and laptops
- Monitor, update, and resolve assigned IT service requests and tickets within defined SLAs
- Support daily IT operations including desktop support, basic data network troubleshooting, and server-related tasks
- Perform Linux installation, configuration, and troubleshooting activities
- Work closely with business stakeholders to understand requirements and deliver appropriate technical solutions
Must be able to work in Montreal, Canada Monday-Friday Minimum Qualifications: - Bachelor's degree or equivalent work experience
- 2+ years of relevant work experience
- Must be able to speak both English and French
- Strong experience in Windows and Linux (L2 level support)
- Hands-on knowledge of desktop/laptop hardware troubleshooting
- Experience with OS imaging, patching, and endpoint management tools
- Proficiency in software installation and configuration
- Knowledge of IT asset management and inventory systems
- Basic understanding of networking concepts and server environments
Preferred Skills and Competencies:- Certification in Microsoft / Linux is a plus
- Experience working in enterprise or engineering environments
- Familiarity with endpoint security and compliance standards
- Good documentation and ticket-handling skills
- Strong communication and stakeholder management abilities
Échelle salariale :74 160,00 $ - 111 240,00 $ par an
Rémunération incitative :En plus du salaire de base, Zebra offre pour ce poste l'opportunité d'obtenir une prime annuelle en espèces basée sur le rendement, avec une cible équivalente à 10 % du salaire de base, conformément aux modalités du régime de primes applicable.
Rémunération globale :Le programme de rémunération globale de Zebra va au-delà du simple salaire et est structuré pour répondre aux besoins de notre entreprise mondiale en pleine mutation et de nos talents en évolution. Nous nous engageons à offrir à nos employés un programme d'avantages sociaux complet et concurrentiel, comprenant des soins de santé, des programmes de bien-être, des réseaux d'inclusion, ainsi que des offres de formation et de développement continu. Nous offrons des journées de bénévolat communautaire, en plus des assurances traditionnelles, de la rémunération, des congés parentaux, du programme d'aide aux employés et des congés payés, selon le pays où vous travaillez.
Le salaire offert variera en fonction de votre lieu de travail, de vos compétences liées au poste, de vos connaissances et de votre expérience.
Pay Range:$74,160.00 - $111,240.00 Annual
Incentive Compensation:In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 10% of base pay, in accordance with the terms of the applicable incentive plan.
Total Rewards:Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
