Career CategoryInformation Systems
Job DescriptionEnterprise Generative AI Platform EngineerWhat you will doLet's do this. Let's change the world. In this vital role you will help Amgen turn approved AI capabilities into practical, responsible and repeatable solutions. This individual contributor will support platforms such as ChatGPT Enterprise, custom GPTs and related services; connect user needs with platform capability; guide use-case intake; and create reusable guidance. You will partner with Product, Engineering, Security, Privacy, Compliance, Legal and business teams to improve adoption and measurable value.
Roles & Responsibilities: - Support enterprise generative AI capabilities, including ChatGPT Enterprise, custom GPTs and related tools.
- Help teams clarify use cases, assess fit and risk, and identify an appropriate delivery path.
- Turn user feedback into prioritized requirements, reusable patterns, templates and self-service guidance.
- Partner with Product, Engineering, Security, Privacy, Compliance and Legal teams to support responsible use and practical governance.
- Support pilots, workshops, office hours and demonstrations that build confidence and surface adoption barriers.
- Track adoption and feedback, then communicate platform updates and recommendations for improvement.
What we expect of youWe are all different, yet we all use our unique contributions to serve patients. The professional we seek is an Enterprise Generative AI Platform Engineer with these qualifications:
Must-Have Skills:- Experience in enterprise technology, technical enablement, internal tools, product, solutions or a related field.
- Practical familiarity with generative AI platforms, custom assistants or GPTs, and common enterprise use cases.
- Ability to assess use cases for user value, feasibility, risk and scalability.
- Strong communication and stakeholder skills, including translating technical capabilities into clear guidance.
- Ability to collaborate effectively with business, engineering, security and governance partners.
Good-to-Have Skills:- Experience with ChatGPT Enterprise, custom GPTs or comparable generative AI platforms.
- Experience supporting technology adoption through training, office hours or communities of practice.
- Familiarity with responsible AI, privacy, information security or access management.
- Experience in biotechnology, pharmaceuticals, healthcare or another regulated industry.
Education and Professional Certifications- Master's degree with 2+ years of experience in Computer Science, Information Technology, Engineering, Product Management, Business or a related field
- OR
- Bachelor's degree with 5+ years of experience in Computer Science, Information Technology, Engineering, Product Management, Business or a related field
- Relevant certifications in generative AI, cloud platforms, product management, program management, change management or information security are a plus.
Soft Skills:- Clear written, verbal, facilitation and presentation skills.
- Curiosity, initiative and the ability to learn new capabilities quickly.
- Organized approach to managing priorities and following through on commitments.
- Collaborative, team-oriented approach with global and virtual partners.
What you can expect of usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Apply now and make a lasting impact with the Amgen team.careers.amgen.comSalary Range129,654.75USD -175,415.25 USD
