Aon is seeking an Enterprise Client Leader. The role is accountable for leading Aon's relationship for its most strategic clients across geographies and solution lines.

What the day will look like

Primary objectives of this role are to deliver retention and accelerated growth, bringing together and leading, through inclusion and trust, a client team of Aon colleagues to deliver one firm to Aon's most strategic clients, and accessing and investing regular time with the most senior decision-makers, as well as all stakeholders, at our clients to gain an in-depth knowledge of their business priorities. The role reports to the Regional Head of Enterprise Clients and collaborates with Enterprise Client Leaders with the region, Industry leaders, Marketing, Growth Operations, and other regional leaders.

Job Responsibilities:

• Drives business results for at least five enterprise clients, meeting new, retention, and rollover metrics by client across solution lines and geographies. Has a detailed understanding of global revenue and leads pipeline and investment globally.
• Builds, continuously updates, and aligns resources to execute against Client Value Creation Model. Delivers our Global Standards flawlessly, including bringing all key partners at Aon and the Client together for deep strategy and execution of our commitments and plans. This requires a regular presence with all partners in the client's organization and updated Relationship mapping that is shared with client teams.
• Influences all levels of Aon to align appropriate internal resources and ensure excellent service from client delivery and shares strategy and planning with the Aon team through regular check ins, and 90 Day DAU Client Planning sessions.
• Aon IQ - through formal training and knowledge sharing in addition to participation
• In Client Planning across geographies and solution lines, maintains solid understanding of all Aon services and ensures that the client understands the full value delivered. Hold Risk, Health, Talent and Retirement badges.
• Role models partnership, collaboration, integrity, humility and respect to deliver the best of our firm to our clients.
• Celebrates successes and growth of our collective team to recognize the contributions and to elevate the engagement of its members.
• Communicates effectively and gives/receives feedback to continually elevate the success of the team.

Skills and experience that will lead to success

Experience:

• Industry IQ: deep knowledge and experience of client industry and ability to access Aon resources for content and solution delivery by industry; proven understanding of the themes, trends and issues by industry plus an ability to match those trends and themes to relevant Aon solutions and resources
• Relationship capital: Builds and maintains deep client relationships at the executive level across multiple buying centers, and uses that capital to understand objectives, influence client thinking, and build results
• Strategy alignment: Fully understands the client market environment and the strategic positioning of the client; able to connect client strategy to all Aon capabilities
• Consulting skills: Identifies needs and clearly articulates the problem to be solved; recognizes challenges and barriers to solving them and assembles internal resources to achieve the desired client outcome
• Financial savvy: Builds solid understanding of the client's financials and strategy and is adept in discussing this with the client and internal teams
• Effective communication: Listens and communicates with a client-centric, strategic focus and adapts to communication style of the client; clearly articulates client needs and action items internally; builds consensus within Aon and client organization
• Team management: Strong influencing skills; ensures progress for all client projects and builds alignment of internal teams on related workstreams. Proficient in RFP Finalist Prep, Articulating Value and Client Discovery Facilitation and actively participates and facilitates sessions leading to better business outcomes
• 15 years industry, consulting, relevant experience with complex, global client management

Leadership Qualities:

• Committed as one firm to our purpose
• United through trust as one inclusive team
• Passionate about making our colleagues and clients successful
• Committed to Inclusion

Education/Licensing:

• Holds all regulatory licenses, permissions and technical or other requirements applicable under local legislation
• Bachelor's degree or equivalent experience

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

#LI-CB1

#LI- Executive

2573637