As a Starbucks Engineer II on the Customer Experience Engineering team, you will . . .
Contribute to Starbucks success by enabling the reliable delivery and support of Starbucks mobile applications across international and domestic markets, with a primary focus on international mobile release support. This role serves as a key technical partner for international mobile teams, supporting application build, staging, release, platform access, credentials, and the systems required to deliver iOS and Android applications. The position coordinates closely with international market teams and mobile development partners to support release readiness, resolve build and deployment issues, maintain market-specific release information, and ensure consistent, well-documented release processes. The role also participates in the domestic mobile release rotation, sharing responsibility for staging and releasing Starbucks iOS and Android applications in the Apple App Store and Google Play.
Key Responsibilities
- Mobile Release & International Market Support
- Serves as a primary technical resource for international mobile application release and support activities across iOS and Android.
- Partners with international market and development teams to coordinate release readiness, deployment, and production release activities.
- Participates in the domestic mobile release rotation, staging and releasing iOS and Android applications through Apple App Store
Connect/TestFlight and Google Play.
- Maintains market-specific application, release, and configuration information required to support Starbucks mobile applications across international markets.
- Creates and coordinates Change Requests and supporting documentation required for international mobile releases.
- Mobile Platform & Credential Administration
- Creates and maintains Apple distribution certificates, Apple Pay certificates, provisioning profiles, and related application credentials.
- Administers Google Pay and Wallet capabilities and associated mobile payment configurations, and creates and maintains Google API keys and related application integrations.
- Provides access to Mobile Build & Release-owned platforms and services in accordance with Starbucks security and access-management requirements.
- Supports shared mobile platform configuration and credentials used by domestic and international applications.
- Build Engineering & Developer Enablement
- Creates and maintains repositories in GitHub Enterprise and configures build workflows and pipelines for new mobile applications, including
- Bitrise-based build automation.
- Provides build and release engineering support to development teams, troubleshooting pipeline, signing, configuration, credential, and deployment issues while helping improve build reliability and release readiness.
- Platform Stewardship & Operational Support
- Supports mobile release engineering platforms and integrations including App Store Connect, Apple Developer Portal, Google Play Console,
- Google Cloud, Google Pay & Wallet, Bitrise, Jenkins, GitHub Enterprise, Firebase, SonarQube, and related enterprise systems.
- Diagnoses and resolves build, release, access, configuration, and platform issues and identifies sustainable solutions for recurring problems.
- Maintains international support portals, knowledge repositories, release documentation, and operational procedures, and identifies opportunities to standardize and improve international release processes while accommodating market-specific requirements.
- Leadership
- Provides technical ownership and coordination for international mobile release activities, helping teams navigate release requirements, dependencies, and technical issues.
- Builds effective working relationships with international market teams, mobile developers, QA, Security, Infrastructure, and other technology stakeholders.
- Promotes consistent practices across markets through documentation, knowledge sharing, reusable processes, and technical guidance.
We'd love to hear from people with:
- 2-4 years of professional industry experience supporting mobile application build, release, deployment, or testing.
- Experience supporting iOS and/or Android application delivery using Apple App Store Connect/TestFlight, Apple Developer Portal, or Google Play Console.
- Experience supporting distributed or international development teams and coordinating technical activities across multiple markets, teams, or time zones.
- Experience with CI/CD systems and mobile build automation such as Bitrise, Jenkins, GitHub Actions, or comparable technologies.
- Understanding of mobile application signing, certificates, provisioning profiles, API credentials, and application configuration, with experience troubleshooting build and release issues in partnership with software development teams.
- Strong documentation, analytical, problem-solving, verbal, and written communication skills, with the ability to balance multiple concurrent releases and priorities and make sound technical decisions.
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to
starbucksbenefits.com.
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We believe we do our best work when we're together, which is why we're onsite four days a week.
Join us and inspire with every cup. Apply today! 
