Department:Technical Operations
Job Description:Job Summary
Ready to provide critical engineering expertise that helps keep Southwest's fleet moving? As an Engineer, you will support Technical Operations by providing specialized engineering guidance for aircraft, engine, and component repairs, modifications, and troubleshooting. Supporting AOG Service Engineering, you will help resolve time-sensitive technical challenges and provide engineering support to Maintenance Teams across the Southwest network. In this role, you will evaluate complex issues, develop solutions, and collaborate with operational partners to safely and efficiently return aircraft to service. Your work will directly support fleet reliability, operational continuity, and the safe operation of Southwest's aircraft.
Additional details:
- The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face. Due to the nature of this role, you would be required to work from a Southwest facility during business hours.
- U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Responsibilities
- Evaluate and process manufacturer's service documents (Service Bulletins, Service Letters, etc.), regulatory requirements (Airworthiness Directives, Notice of Proposed Rule Making, Code of Federal Regulations, etc.)
- Develop and substantiate in-house repairs and modifications for implementation into the SWA maintenance program
- Develop and substantiate reliability improvements through research, root-cause analysis, and implementation through corrective action plans
- Collaborate with other departments such as Planning, Supply Chain, Quality, Production and other Stakeholders for assigned projects to develop project implementation plans
- Troubleshoot and resolve in-service issues
- Perform activities related to various types of cost/benefit analysis
- Develop Engineering documentation to support resolution of in-service issues
- Participate in and coordinate activities related to OEM, Supplemental Type Certificate Holder, and PMA products
- May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
- Knowledge of FAR's with a strong emphasis on Part 25 requirements and Part 121 operations
- Knowledge of Computer-Aided Design (CAD)
- Knowledge of technical data and mechanical operations
- Knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the design and production of various airline support services
- Skilled in collecting, organizing, visualizing, and assimilating technical data in preparation for written response to SWA Leadership or regulatory authorities
- Skilled in common business computer applications
- Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Skilled in communicating effectively inside and outside the engineering organization
- Ability to seek opportunities and assignments which stimulate thought and provide challenges to develop and grow professionally
- Ability to work under tight time constraints to accomplish assignments and projects
Education
- Required: High School Diploma or GED
Experience
- Intermediate level experience, fully functioning broad knowledge in:
- Airline/OEM/MRO engineering
Licensing/Certification
Physical Abilities
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $93,950 per year to $104,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you'll love:
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
• Explore more benefits you'll love: https://careers.southwestair.com/benefits
*Pay amount doesn't guarantee employment for any particular period.
**401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.
*** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
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