Scale AI's Employee Relations team partners across the business to resolve workplace issues fairly, consistently, and in a way that protects both our people and the company. As we scale headcount across the US and Mexico, we're looking for an Employee Relations Partner to independently own our North America caseload - from performance management through investigations and separations - working closely with Legal, HR Business Partners, and all Business Units.
This role calls for a genuine problem solver: someone who can walk into a messy, ambiguous case with no exact precedent and quickly build a sound, seamless path forward on their own.
You will:- Independently manage a full caseload of ER cases across the US (and support Mexico as needed), including performance issues, investigations, and separations.
- Diagnose ambiguous, novel workplace issues and construct a clear path forward when there's no clean policy or precedent to lean on.
- Conduct thorough, timely, and legally-sound workplace investigations from intake to closure.
- Advise and coach managers through sensitive performance and conduct conversations.
- Partner directly with Legal to assess risk and align on documentation and resolution strategy.
- Maintain clear, defensible case documentation in our case management system (HR Acuity).
- Manage separations end-to-end, including coordination with Workplace and Legal.
- Support HRBPs with ER training, policy guidance, and escalation triage.
- Contribute to scaling ER infrastructure, including our Whistleblower Hotline and Competitors Escalation Program.
Ideally you'd have:- 5+ years of employee relations experience, including direct ownership of workplace investigations.
- A track record of solving genuinely ambiguous, first-of-their-kind cases - not just executing an existing playbook.
- Strong working knowledge of US employment law.
- Supported Global teams.
- Experience using a formal ER case management system.
- Excellent written communication and documentation skills.
- Sound judgment handling highly confidential and sensitive information.
Nice to haves:- Experience supporting ER matters outside the US (Mexico a plus).
- Experience at a high-growth tech or startup environment.
- Experience helping build or scale ER processes/infrastructure from an early stage.
- Experience supporting employees in EMEA region.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:
$172,800-$216,000 USD
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
