Employee Relations Partner

Jefferson Health System

$80K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree in Human Resources or related field
  • 5 years of relevant HR experience
  • Expertise in Investigation Methodology & Credibility Assessment
  • Strong understanding of Employment Law & Compliance
  • Excellent Business Writing & Documentation skills
  • Ability to exercise Objectivity & Sound Judgment under Pressure
  • Experience in Risk Assessment & Legal Exposure Analysis
  • Proficient in Root Cause Analysis skills

Responsibilities

  • Lead complex workplace investigations from start to finish
  • Ensure respectful treatment of all parties during investigations
  • Serve as a subject matter expert on employee relations practices
  • Provide strategic guidance for performance management and disciplinary actions
  • Manage EEOC complaints and litigation support activities
  • Conduct analyses to ensure equitable outcomes in employment actions
  • Lead threat assessments and workplace violence response initiatives
  • Interpret HR policies and employment laws for informed leadership recommendations
  • Identify systemic risks through data analysis and recommend interventions
  • Deliver training on investigations and compliance standards

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability coverage
  • Flexible spending accounts and retirement plans
  • Tuition assistance and discounts at Thomas Jefferson University
  • Access to voluntary insurance benefits and group rate discounts
Full Job Description

Job Details

The Employee Relations Partner provides specialized expertise in managing complex employee relations matters, ensuring fair, consistent, and legally compliant outcomes. This role partners closely with Strategic HRBPs, leadership, Labor Relations Partners, Legal, and Compliance to mitigate risk and support a positive workplace environment. This role also drives enterprise insights through trend analysis, identifying systemic risks and informing proactive strategies to strengthen culture, reduce liability, and improve employee experience.

Job Description


Summary
The Employee Relations Partner provides specialized expertise in managing complex employee relations matters, ensuring fair, consistent, and legally compliant outcomes. This role partners closely with Strategic HRBPs, leadership, Labor Relations Partners, Legal, and Compliance to mitigate risk and support a positive workplace environment. This role also drives enterprise insights through trend analysis, identifying systemic risks and informing proactive strategies to strengthen culture, reduce liability, and improve employee experience.

Job Duties

  • Lead complex workplace investigations end-to-end, including intake, investigation planning, witness interviews, evidence review, credibility assessments, and final determination with defensible documentation in accordance with Jefferson policy, tools and process.
  • Ensures employee respect and care during investigation process for the accuser and the accused
  • Serve as the enterprise subject matter expert on investigations and employee relations practices, ensuring consistency and standardization across business units and geographies.
  • Provide strategic guidance and execution of progressive discipline, corrective action, and performance management, ensuring alignment with Just Culture principles and organizational standards.
  • Manage EEOC charges, state agency complaints, and litigation support, including position statements, documentation, and coordination with legal counsel.
  • Conduct adverse impact analyses for reductions in force (RIFs), restructures, and other employment actions to ensure equitable outcomes and minimize legal exposure.
  • Lead threat assessment processes and workplace violence response, partnering with security, Legal, and leadership to mitigate risk and ensure safe outcomes.
  • Interpret and apply HR policies, employment laws, and regulatory requirements, providing consistent, risk-informed recommendations to leadership and HRBPs.
  • Proactively identify and escalate systemic employee relations risks, leveraging data, trends, and case analysis to recommend enterprise-wide interventions in partnership with HRBP’s and leadership.
  • Develop and deliver training and guidance for leaders on investigations, documentation, discipline, and compliance standards.
  • Maintain comprehensive and audit-ready case documentation, reporting, and tracking, ensuring accuracy, confidentiality, and regulatory compliance.
  • Provides support as part of HR team assignments in relation to specific projects and initiatives to support the organization.
  • Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.(Do not delete, move or over-write this statement)


Minimum Qualifications

  • Bachelor’s Degree in Human Resources or related field
  • 5 years of relative HR experience
  • Investigation Methodology & Credibility Assessment
  • Employment Law & Compliance Expertise
  • Business Writing & Documentation Excellence
  • Objectivity & Sound Judgment Under Pressure
  • Risk Assessment & Legal Exposure Analysis
  • Root cause analysis skills


Additional Qualifications


    Physical Demands
    Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

    Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

    Work Shift

    Workday Day (United States of America)

    Worker Sub Type

    Regular

    Employee Entity

    Primary Location Address

    1101 Market, Philadelphia, Pennsylvania, United States of America

    Benefits

    Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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