July 16, 2026
Job Posting #1228 #hp

Employee and Labour Relations Manager

4-Month Contract - Full Time

To support us on our journey, YRCAS is looking for our newly created role of Manager, Employee and Labour Relations to join our senior leadership team to support the strategic vision of strengthening our agency's organizational well-being and redesign in innovation within the child welfare sector.

We are seeking a visionary leader with a track-record of managing high performing teams in the fields of Human Resources, Employee and Labour Relations, workplace investigation, disability management, attendance management, policy interpretation and Employment Equity. The successful incumbent collaborates closely with operational leaders to promote respectful workplaces ensuring compliance with collective agreements, policies and employment legislation supporting organizational effectiveness; The incumbent's empowering leadership and mentorship skills will motivate a team to achieve results while also fostering collaboration and inclusivity.

Why Work for Us?

1. Hybrid working model (working virtual and in person)
2. Casual dress code
3. Employer paid Health & Dental Benefit
4. One day off every five (5) weeks during Winter months
5. Shortened Summer hours
6. OMERS Pension, with employer and employee sharing premiums equally
7. Mileage Reimbursement
8. Enhanced Wellness Initiatives Virtual Fitness Classes

SUMMARY OF DUTIES & RESPONSIBILITIES

Reporting to the Director, People and Culture the successful incumbent will assume leadership of an established team of client facing HR professionals with day-to-day management of HR functions within the areas of Talent Acquisition, Labour and Employee Relations, Organizational Change Management, Learning and Development as well as partner with the Diversity, Equity and Inclusion team on various projects and initiatives. This visionary leader will partner with the Director of People and Culture to integrate and unify the functions that make up this team, while seeking to sustain innovative ways of working with the agency's internal departments as well as external stakeholders.

NATURE OF POSITION:

• Manages/resolves complex employee and labour issues following investigation practices based on integrity and objectivity, ensuring appropriate records management and provision of sound advice.
• Conduct investigations involving harassment, discrimination, misconduct, policy violations, grievances and other employee concerns, manage discipline process with professionalism, discretion and sound judgement, and prepare investigation reports.
• Partner with leaders to manage performance, resolve workplace issues and drive engagement
• Provide expert interpretation of collective agreements, policy, practices and legislation, and guides HR staff and clients, ensuring established policies and practices are handled consistently and in a timely manner.
• Support collective bargaining preparation including proposal development, costing, language review, bargaining research and implementation of negotiated changes.
• Manage all stages of the grievance the grievance process, including investigation, responses, mediation, settlement discussions and arbitration preparation and hearing attendance.
• Develop strategies to reduce grievances and improve labour-management relationships
• Provide guidance regarding disability management, workplace accommodations, absence management, return to work plans and leave administration; support complex disability management cases in partnership with YRCAS's third party service provider.
• Maintain in-depth knowledge of employment legislation, human rights requirements and workplace standards to reduce organizational risk
• Building employee relations processes, playbooks, templates, and disability case management practices.
• Ensures for the effective functioning of various committees supported by the People and Culture Department, including the Health and Safety Committee, Employee Employer Relations Committee, etc.
• Collaborates with the People and Culture Team to assist with effective development and delivery of various learning and development workshops.
• Providessupport, mentorship and guidance to an assigned team of HR Professionals within the People and Culture team, ensuring they have the resources and support needed to excel.
• Serves as a trusted advisor, exhibiting the utmost tact, diplomacy and confidentiality at all times, while demonstrating a high degree of professionalism and customer service.
• Partners with key stakeholders to understand agency and departmental goals and recommend new approaches, policies and procedures, and initiatives to affect continual improvements in, and productivity and development of, Human Resources practices and service offerings within the Agency.
• Provides leadership and consulting support in areas of team building, conflict resolution, performance management, labour relations, progressive discipline, talent acquisition, employee and leadership development, abilities management and accommodations, etc.
• Collaborates with client leaders for organization design strategy and talent planning to leverage talent and drive results.

REQUIRED KNOWLEDGE AND SKILLS

• Demonstrated HR experience within a senior HR business partnership capacity with well-developed consulting and relationship management skills, demonstrating a strong client service orientation with exceptional interpersonal and organization skills.
• Proven insight and support for key HR initiatives with a thorough knowledge of specialized HR subject matter and related legislation.
• Efficient problem-solving through "on the spot" thinking.
• Sense of urgency and working with a purpose.
• Strong analytical skills and problem resolution methods, such as mediation, investigation, conflict resolution and team building.
• Exceptional level of verbal, written and presentation skills to communicate with clients and produce appropriate correspondence, reports and material.
• Proven participation in various HR projects such as process improvements, new technology, organization design, policy development, etc.
• Demonstrated ongoing development of reporting staff to ensure effective HR client service and staff growth.
• A sound understanding of specific legislation and regulations governing the practice of human resources, including the Employment Standards Act, the Human Rights Code, the Labour Relations Act, WSIB, Occupational Health and Safety, Employment Insurance, pension legislation relating to OMERS, and the Canadian Pension Plan.
• Demonstrated experience in Microsoft suite products and HR software programs, and experience with Applicant Tracking Systems (ATS) and Human Resource Information Systems (HRIS)
• Bilingualism preferred.

QUALIFICATIONS

Education and Experience

• Successful completion of a bachelor's degree in a related field from an accredited educational institution within Human Resources Management and/or Human Services field of study.
• Human Resources Professional Designation (CHRP or CHRL) preferred
• Workplace investigation certification preferred
• Seven (7) years of relevant experience with a generalist focus, including enhanced expertise in employee and labor relations within complex unionized settings, leading interdisciplinary high performing and diverse teams.
• A combination of recent and relevant education and/or experience may be considered.

PAY GRADE: Non-Union Pay Grade 9 ($117,900.95 - $149,654.07)

HOURS OF WORK 33.75 hours per week

Candidates who meet the qualifications are welcome to apply by no later than July 23, 2026, by 11:59pm.

This role is for a new temporary position within the organization.

Internal Applicants: Please apply for this opportunity using your Agency ADP account.

External Applicants: Apply here: yorkcas.org/careers

We appreciate all applications received. All communications will be held in strict and professional confidence. Only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.

Employment at York Region Children's Aid Society is conditional upon the verification of credentials, a satisfactory vulnerable sector check, and a class "G" driver's license with daily access to an insured vehicle. York Region Children's Aid Society works in a hybrid virtual and on-site working environment.

Children at the heart of all that we do!