Email Marketing Manager

OpenArt

$90K — $130K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in email marketing or lifecycle marketing.
  • Proven experience managing full customer lifecycle campaigns.
  • Strong skills in building automated flows and triggered campaigns.
  • Expertise in activation, retention, monetization, and reactivation strategies.
  • Ability to segment users based on various behavioral metrics.
  • Excellent copywriting skills for emails and subject lines.
  • Understanding of campaign analytics and their impact on product growth.

Responsibilities

  • Build and scale the lifecycle email engine for customer engagement.
  • Drive user activation and retention through targeted campaigns.
  • Establish a comprehensive measurement framework for campaign performance.
  • Segment and personalize email communication based on user behavior.
  • Design and execute A/B experiments to optimize campaign effectiveness.
  • Write persuasive and on-brand copy for lifecycle emails.
  • Collaborate with cross-functional teams to align campaigns with product initiatives.

Benefits

  • Equity - meaningful ownership in what you build.
  • High autonomy in a growth-oriented environment.
  • Visa sponsorship available for qualified candidates.
  • Hybrid working setup available with Bay Area preference.
Full Job Description
Email Marketing Manager - OpenArt AI
About the Role

We're looking for an Email Marketing Manager to own and build OpenArt's lifecycle email function from the ground up. This is a hands-on role for someone who has owned campaigns across the full customer lifecycle - activation, onboarding, retention, monetization, reactivation, and churn prevention - not just newsletter execution.

You will build both one-off campaigns and automated lifecycle flows, with a clear focus on connecting email activity to product outcomes. You think like a growth marketer: you care about what happens after the click, and you understand how lifecycle campaigns shape user behavior, conversion, and long-term revenue.

You will report directly to Kamran and work cross-functionally with Product, Data, Design, and Growth to gather requirements and drive results.
What You'll Do
  • Build and scale the full lifecycle email engine. Own campaigns across activation, onboarding, retention, reactivation, monetization, upgrade nudges, churn prevention, and product education - including both one-off sends and automated triggered flows.
  • Drive activation and stickiness through lifecycle campaigns. Create campaigns that help users reach key product moments faster, return more often, discover more features, and convert or upgrade at the right time.
  • Establish a campaign measurement framework. Define how we measure performance beyond email metrics - connecting campaigns to product outcomes like activation rate, feature adoption, retention, upgrade rate, paid conversion, LTV, and churn reduction.
  • Segment and personalize at scale. Build audience segments based on behavior, lifecycle stage, product usage, and purchase intent to ensure the right message reaches the right user at the right moment.
  • Run experiments and iterate fast. Design and execute A/B tests across subject lines, messaging, timing, and flow logic; use results to continuously improve campaign performance.
  • Write high-converting lifecycle copy. Own the copywriting for email campaigns, subject lines, and lifecycle messaging - clear, compelling, and on-brand.
  • Collaborate cross-functionally. Work with Product, Data, Design, and Growth to align campaigns with product launches, feature releases, and growth initiatives.
What We're Looking For

Core Requirements
  • 3-5 years of experience in email marketing, lifecycle marketing, CRM marketing, or growth marketing.
  • Proven experience owning campaigns across the full customer lifecycle - not just newsletters or one-off sends.
  • Strong experience building automated flows and triggered campaigns.
  • Deep understanding of activation, retention, monetization, and reactivation campaign strategy.
  • Ability to segment users based on behavior, lifecycle stage, product usage, and purchase intent.
  • Strong copywriting skills for email, subject lines, and lifecycle messaging.
  • Solid grasp of campaign analytics: open rate, click rate, conversion rate, revenue impact, cohort performance, and retention impact.
  • Experience with A/B testing and campaign experimentation.
  • Understanding of how lifecycle campaigns impact overall product growth, not just email performance.
  • Comfortable working cross-functionally with product, data, design, and growth teams.

Nice to Have
  • Experience in AI, SaaS, creative tools, prosumer products, or subscription products.
  • Experience with in-app messaging, push notifications, or web push.
  • Experience with creator, design, video, or productivity products.
  • Familiarity with Mixpanel, Amplitude, GA4, Looker, Metabase, or similar analytics tools.
  • Basic SQL or ability to work closely with data teams to pull campaign insights.
  • Experience with monetization campaigns, pricing experiments, upgrade nudges, and win-back flows.
  • Experience managing deliverability, email health, and domain reputation.
Compensation
  • Competitive base salary and bonus program.
  • Equity - meaningful ownership in what you build.
  • High autonomy, high growth environment.
Work Setup
  • Bay Area required (hybrid allowed).
  • Visa sponsorship available.
  • We'll consider remote.
✉ How to Apply



Subject line: Application - Email Marketing Manager - Your Name

Optionally include:
  • A lifecycle campaign or automated flow you built end-to-end and are proud of.
  • An example of how you connected email performance to a product or revenue outcome.
  • Your earliest start date and current location.

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