USAA

E-Discovery & Digital Forensics Lead (Legal Operations)

USAA$127K — $243K *
Legal & Accounting
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in legal or technological discipline or 4 additional years of experience in lieu of a degree
  • Multiple industry-recognized certifications (e.g., GCFE, A+, CISSP)
  • 8 years of experience in digital investigations and eDiscovery
  • Expert understanding of data storage, metadata, and network architecture
  • Advanced experience in eDiscovery within a large financial services organization is strongly preferred

Responsibilities

  • Conducts full forensic examinations and presents findings with visual aids
  • Leads collaboration efforts with internal teams for complex legal cases
  • Optimizes efficiency for large-scale reviews of electronic materials
  • Provides technical guidance and resolves issues in document review databases
  • Designs processes to manage digital evidence collection in compliance with legal obligations
  • Develops data handling best practices to protect company assets
  • Administers eDiscovery systems and collaborates for issue resolution

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) and pension options
  • Life insurance and parental benefits
  • Paid time off program including holidays and volunteer hours
  • Career path planning and continuing education programs
Full Job Description
The Opportunity

We are currently seeking a talented E-Discovery & Digital Forensics Lead for our San Antonio, Texas corporate headquarters.

As a dedicated E-Discovery & Digital Forensics Lead, you will independently provide support and guidance to Chief Legal Office, Human Resources, and Corporate Investigations on eDiscovery and digital forensics. Coordinates among internal parties, outside counsel, and technology vendors to execute upon processes and tasks in support of timely and compliant deliverables.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.

Relocation assistance is not available for this position.

What you'll do:
  • Completes full forensic examinations to include acquisition and analysis of large and varied data sources and effective presentation of findings via concise narrative descriptions, visual aids (graphs, charts, timelines, etc), affidavits, and sworn testimony.
  • Leads collaborations with Chief Legal Office, HR, and Corporate Investigations teams to prepare and manage complex cases for all related court processes pertaining to digital evidence that has been collected and analyzed.
  • Advises in house and outside counsel to optimize efficiency in large scale reviews of electronic materials, including preparing document review databases and searching, filtering, and batching documents.
  • Directs clients on best practices, provides technical guidance and support, and coordinates with IT and vendors to resolve issues encountered in the use of document review databases.
  • Designs and executes upon processes to actively manage and document the collection, extraction, production, and purge of digital evidence collections in compliance with applicable legal preservation obligations.
  • With an expert level of knowledge and understanding of information security, develops and employs data handling best practices to effectively protect company information assets throughout the life of a matter.
  • Develops and deploys automated processes for routine/recurring requests.
  • Acts as administrator of systems that support the eDiscovery and investigation processes, collaborating with IT, Legal, vendors, and law firms to escalate, troubleshoot, and resolve issues; test and validate software; and provide user training and support.
  • Develops, documents, and implements written procedures, controls, quality assurance, and testing programs in accordance with risk management policies and standards.
  • Identifies and stays abreast of emerging technologies, best practices, and changes of law applicable to subject matter areas. Ensures all policies and processes are updated regularly and/or as needed.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.


What you have:
  • Bachelor's Degree in related legal or technological discipline.
  • 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
  • Multiple industry-recognized or tool-specific certification (GCFE, GASF, CDFE, CHFI, A+, Security+, Network+, CEDS, CISSP, FTK, EnCase, RCA, IPRO).
  • 8 years experience related to digital investigation proceedings, forensic investigation, electronic discovery, and chain of custody.
  • Expert understanding of physical file storage, file and system metadata, network and cloud architecture, relational databases (SQL), file transfer protocol (FTP), and other role-related technological subject matter.


What sets you apart:
  • Advanced experience supporting eDiscovery, litigation support, or digital forensics within a large financial services organization (e.g., banking, insurance, or highly regulated enterprise) strongly preferred, including experience working within a Legal or Staff Counsel operations department, with familiarity in handling high-volume, sensitive, and regulated data environments.
  • US military experience through military service or a military spouse/domestic partner.


Compensation range: The salary range for this position is: $127,310 - $243,340

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

About USAA

United Automobile Insurance Company (UAIC) was incorporated on March 2, 1989 in Miami Gardens, FL to provide a high quality and low cost insurance product to the non-standard automobile insurance market. The company is family owned and it is one of the largest privately held property and casualty insurance companies in the United States.UAIC has a world class information technology department. Their web technology is rated year after year as the easiest to use and most dependable by our agents.

USAA Careers

Joining USAA means becoming part of a family that welcomes diversity and is built on a culture of service and innovation. Our team of professionals is dedicated to providing exceptional service to our members, and we are always looking for passionate individuals to join our dynamic team. Whether you're starting your career or looking to grow professionally, USAA offers a range of job opportunities across various fields. Work You'll Do At USAA, we offer more than just jobs; we offer careers that make a difference. With a variety of positions available, from customer service to IT, you can find the perfect fit for your skills and interests. Our commitment to professional growth means we support your journey through leadership development programs, professional networking opportunities, and diverse career paths. USAA's commitment to innovation and leadership in the financial services industry makes it the ideal place to advance your career. We empower our employees to lead projects and initiatives that transform our services and operations. Internship Programs Kickstart your career with a USAA internship. Our internships provide invaluable workplace experience and a chance to see what a career at USAA really looks like. Interns at USAA gain hands-on experience, working alongside seasoned professionals on real projects that affect our members' lives. Benefits and Culture USAA recognizes that job satisfaction extends beyond the office. That's why we offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. Benefits include comprehensive health care, retirement plans, and generous paid time off. Moreover, our inclusive culture is one of our greatest strengths. We are committed to diversity training and creating an environment where all employees can thrive. USAA's culture is built on a foundation of respect, integrity, and responsibility. Join Our Team Ready to take the next step in your career? Explore the employment opportunities at USAA today. We are hiring creative, curious, and motivated individuals who are ready to make a difference. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at USAA. Subscribe to our careers blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting you at USAA. Join a company that values leadership, innovation, and commitment to service. Start your journey with USAA today, where your future is waiting to be written.
Learn more about USAA
Size
35,700 employees
Industry
Founded
1989

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