Dynamics CRM Onshore Tech Lead/Architect

Hudson IT Consultancy Ltd

• $110K — $130K *
Malvern, PA 19355In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Microsoft Dynamics 365 CRM Online with hands-on expertise.
  • Strong functional knowledge of Sales and Service CRM modules.
  • Deep expertise in Dataverse and Microsoft Power Platform.
  • Proficient in Power Automate, Power Apps, and CRM Plugins.
  • Experience designing large-scale CRM data migrations using Azure tools.
  • Strong troubleshooting and problem-solving abilities in a collaborative environment.
  • D365 Certifications (PL-600, PL-200 or AB-100) and Azure knowledge (AZ-900 preferred).

Responsibilities

  • Collaborate with stakeholders to gather requirements and design tailored CRM solutions.
  • Facilitate workshops to define CRM architecture and solutions.
  • Create comprehensive HLTD documentation for technical strategies.
  • Manage multiple CRM environments across the development lifecycle.
  • Deliver CRM solutions in a fast-paced Agile environment.
  • Design integration strategies and oversee data solutions for CRM.
  • Provide ongoing support for deployment and production issues.

Benefits

  • Opportunities for professional growth and development.
  • Engagement in innovative projects utilizing the latest technology.
  • Participation in a collaborative Agile work environment.
  • Access to ongoing training and certification programs.
Full Job Description
Job Description

We are looking for an experienced Dynamics CRM Tech Lead/Architect with strong hands-on experience in Microsoft Dynamics 365 CRM Online, Dataverse, Power Platform, integrations, solution architecture, and CRM deployments.

Technical/Functional Skills
  • Strong functional understanding of CRM across various domains, especially Sales and Service modules.
  • Deep expertise in Dataverse and Microsoft Power Platform.
  • Strong experience with:
    • Power Automate and Connectors
    • Power Apps
    • CRM Plugins and JavaScript
    • CRM data modeling
    • Workflow automation
  • Experience designing and developing CRM integrations using various patterns, including:
    • API-based integrations
    • ETL
    • Batch jobs
    • App-based/ISV solutions
  • Experience designing and executing large-scale CRM data migrations using tools such as Azure Data Factory, Synapse, or Microsoft Fabric.
  • Strong knowledge of CRM Solutions, ALM, environment management, and deployments.
  • Experience with OOB Reports, Dashboards, and Power BI.
  • Knowledge of data platforms connected to CRM, including Microsoft Fabric and Azure Synapse.
  • Experience with Copilot in D365/M365, Copilot Studio, Azure AI Foundry, and development of agents/chatbots.
  • Experience with requirements gathering, solution design, and technical documentation.
  • Strong troubleshooting and problem-solving skills with the ability to collaborate effectively with development teams.
  • Strong experience with Microsoft Dynamics CRM Online.
  • Excellent communication and stakeholder management skills.
  • D365 Certification: PL-600, PL-200, or AB-100.
  • Knowledge of Azure components; AZ-900 certification preferred.


Roles & Responsibilities
  • Work effectively within an Agile delivery model.
  • Engage with client stakeholders to understand requirements and design solutions.
  • Provide effective CRM solutions within tight delivery timelines.
  • Conduct CRM solution approach and architecture workshops.
  • Create High-Level Technical Design (HLTD) documentation.
  • Design CRM data and integration solutions.
  • Manage CRM environments for development, testing, UAT, and production.
  • Provide deployment and production support for CRM solutions.
  • Collaborate with technical and functional teams to troubleshoot and resolve application issues.
* Ladders Estimates

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