Job Description Developers develop, test and integrate applications, frameworks and tools in a controlled environment. With expertise in a specific technology environment, they are responsible for software-specific design and realization, as well as testing, deployment and release management or technical application management of client-specific package based solutions.
Key Responsibilities:- Lead day to day application support and maintenance activities across .NET applications and COTS platforms
- Provide technical oversight for incident resolution, root cause analysis, and long term fixes for recurring issues
- Guide and support the team in troubleshooting production issues related to .NET code, integrations, configuration, or COTS components
- Review and prioritize support tickets, ensuring SLA compliance and effective workload distribution across the team
- Coordinate with cross functional teams (DBA, Infrastructure, Integration, Security) to resolve complex system issues
- Oversee small to medium enhancement requests and ensure solutions align with architectural guidelines and technical best practices
- Review code changes, configuration updates, and solution approaches prepared by junior and intermediate developers
- Maintain and optimize existing .NET components, APIs, COTS integrations, and application workflows
- Lead release planning, deployment validation, and post release support activities
- Ensure adherence to standards for logging, exception handling, security, and COTS governance
- Collaborate with business analysts and solution architects to understand requirements and translate them into technical tasks
- Support continuous improvement efforts by identifying opportunities for automation, stability, and performance enhancements
- Maintain documentation including design notes, support procedures, troubleshooting guides, and release artifacts
- Mentor junior team members, providing technical direction, guidance, and knowledge transfer
Required Skills & Experiences: - 7+ years of experience in application development, support, or maintenance with strong .NET and COTS expertise
- Hands on experience with:
o .NET Framework / .NET Core
o C#, ASP.NET, Web APIs
o COTS configuration/customization and system integrations - Solid understanding of application support processes, SLAs, incident/problem/change management
- Strong troubleshooting skills for production issues involving code, logs, integrations, configurations, and COTS behavior
- Experience working with relational databases (SQL Server, Oracle) and writing/debugging SQL queries
- Familiarity with integration concepts (REST/SOAP services, middleware, authentication protocols)
- Strong understanding of deployment pipelines, CI/CD, and version control (Azure DevOps, Git)
- Ability to review technical work, provide constructive feedback, and enforce development standards
- Good communication and leadership skills with the ability to coordinate support activities and guide team members
- Experience working with ticketing tools (ServiceNow, JIRA, Azure DevOps Boards)
Nice to Have:- Nice to have certifications: AZ 900, AZ 204, COTS specific certifications depending on platform
The base compensation range for this role in the posted location is:
$76,336- $179,088 CAD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
