Ross Stores

District Manager- dd's DISCOUNTS

Ross Stores • $119K — $186K *
Long Beach, CA 90805In-Person
Retail & Consumer Goods
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Office Suite
  • Proven ability to adapt quickly to changing priorities
  • High School Degree or equivalent required; bachelor's degree preferred
  • 5+ years of retail management or operations experience
  • Valid Driver's License required
  • Willingness to travel as needed

Responsibilities

  • Manage and oversee district operations to align with company standards
  • Conduct Store Visits focusing on various operational areas
  • Leverage data to address business trends and support decision-making
  • Lead recruitment, training, and development of store management teams
  • Ensure adherence to safety policies and employee relations incidents
  • Monitor budget expenditures and manage payroll hours to plan
  • Drive Loss Prevention initiatives and ensure compliance with shrink goals

Benefits

  • Opportunity for career advancement within a large organization
  • Engagement in company-wide talent development initiatives
  • Collaborative environment with peers across departments
  • Focus on employee engagement and effective team building
  • Support for ongoing training and development opportunities
Full Job Description
GENERAL PURPOSE:
Accountable for all phases of district operations. Manages and controls the operation of an assigned district to ensure consistency with Company standards and expectations. Responsible for conducting Store Visits focused on people, customer service, store contribution, and adherence to shrink reduction initiatives. This includes the administration, tracking and follow-up for all visits. Ensures all Company standards and best practices are executed with excellence in all assigned locations. Leverage all available data to understand, problem solve and proactively support business trends. Provides leadership and guidance to stores in order to ensure that district sales and profit goals are achieved while meeting Customer Service goals. Responsible for recruiting, training and developing store management teams.

The base salary range for this role is $119,900 - $186,650. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:
Great/Exceptional People
• Recruit and select highly talented people and build succession plans designed to meet Brand and Company growth goals. Collaborate with peers to develop a company-wide talent pipeline.
• Ensure consistent application of performance management practices including but not limited to annual performance appraisals, progressive counseling activities and development plans.
• Ensures compliance of Ross HR policies and procedures.
• Handles Employee Relations issues, ensuring partnership with HR and LP organizations.
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
True Customer Service
• Serves as a point of contact for Customer Service issues in the district.
• Responds quickly and effectively to all Customer inquiries.
• Ensures that an excellent level of Customer Service is provided in all assigned locations.
Drive Contribution
• Responsible for the management of and continuous monitoring of all actual expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
• Ensures a safe, accident-free environment for all Customers and Associates. Maintains compliance to all state, local and federal regulations.
Reduce Shrink
• Demonstrates and drives Loss Prevention initiatives and awareness programs.
• Meets Company shrink goals.
Deliver the Treasure/Dealz
• Ensures proper merchandising presentation and organization by adhering to the Company's merchandising philosophy and processes.
• Assesses and escalates any inventory level discrepancies.

COMPETENCIES:
• Building Effective Teams
• Ensures Accountability & Execution
• Developing Talent
• Manages Conflict
• Collaboration
• Business Acumen
• Leading by Example
• Plans, Aligns & Prioritizes

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite
• Proven ability to adapt quickly to ambiguity and allocate time to execute multiple tasks and changing priorities
• High School Degree or equivalent required, bachelor's degree in related field preferred
• 5 or more years of retail management or operations experience
• Valid Driver's License required
• Travel required

PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
For hybrid: This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

#LI-HYBRID

SUPERVISORY RESPONSIBILITIES:
Store Managers

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

About Ross Stores

Ross Stores, Inc. is an off-price apparel and home fashion chain in the United States. The Company operates two brands of off-price retail apparel and home fashion stores: Ross Dress for Less (Ross) and dd’s DISCOUNTS. Ross offers designer apparel, accessories, footwear, and home fashions for the entire family at everyday savings of 20% to 60% off department and specialty store regular prices. Its merchandise offerings also include, but are not limited to, small furniture and furniture accents, educational toys and games, luggage, gourmet food and cookware, watches, and sporting goods. As of February 1, 2014, it operated 130 dd’s DISCOUNTS stores in 10 states that features brand apparel, accessories, footwear, and home fashions for the entire family at everyday savings of 20% to 70% off moderate department and discount store regular prices. At February 1, 2014, it operated a total of 1,276 stores, of which 1,146 were Ross locations in 33 states, the District of Columbia and Guam.

Ross Stores Careers

There has never been a more exciting time to explore job opportunities at Ross Stores, a leader in the off-price retail industry. Join our vibrant team today and be part of a company that prides itself on growth, innovation, and a commitment to diversity and leadership. Work You’ll Do At Ross Stores, you’ll engage in meaningful work that directly contributes to the company’s success. As part of our dynamic team, you will help deliver unbeatable bargains to our customers, ensuring they enjoy a high-quality shopping experience. Ross isn’t just about retail; it’s about delivering cost-effective solutions that resonate with savvy shoppers. Transform your career with opportunities in various departments, from in-store leadership positions to corporate roles that support our nationwide operations. At Ross, your career is in your hands, with ample opportunities for professional growth and advancement. Lead with Us Step into a role that challenges you to leverage your skills and leadership abilities. At Ross Stores, we empower our employees to take charge of their career paths with comprehensive training programs and development opportunities that foster innovation and leadership skills. Work with a Diverse and Inclusive Team Join a company where diversity and inclusion are embedded in the culture. At Ross Stores, we celebrate diverse backgrounds and perspectives, which contribute to our rich culture of inclusivity and innovative thinking. Our team’s collaboration is the key to our success, allowing us to remain competitive in a fast-paced industry. Introducing Ross Stores Employment Benefits We offer a competitive benefits package that addresses health, family, and financial needs, helping you secure your future while maintaining a healthy work-life balance. Our benefits are designed to support you at different stages of your life and career. Do Innovative Work Be part of a team that’s dedicated to reinvention and innovation. At Ross Stores, you’ll work on projects that challenge the status quo and contribute to the company’s growth and efficiency. Our commitment to innovation is what makes Ross a thrilling place to develop your career. Be Part of a Great Team At Ross, you’re not just an employee; you’re part of a nationwide family. Our supportive environment and team-oriented culture foster networking and friendships that last a lifetime. Here, every team member is valued, and every role is crucial to our success. Future-Proof Your Career With Ross Stores, the sky's the limit when it comes to where your ambition can take you. We support our team members with unmatched training, development programs, and leadership opportunities designed to propel your career forward. Explore Job Opportunities and Internships Whether you’re starting your career or looking for a change, Ross offers a range of positions and internship opportunities that can help you make your mark in the retail industry. From part-time jobs to full-time careers, Ross is hiring passionate, curious, and driven individuals. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for professional, creative, and solution-driven team players. Start your journey with Ross Stores today and discover how your contributions can make a direct impact. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Ross Stores.
Learn more about Ross Stores
Size
100,000 employees
Market Cap
$39 billion
Industry
Retail & Consumer Goods
Net Income
$85.3 million
Founded
1957
5 Year Trend
+8%
Revenue
$12.5 billion
NASDAQ
ROST
* Ladders Estimates

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