Director, SCS Community Account Management

Charter Communications

• $110K — $130K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in marketing or related field or equivalent experience
  • 5+ years of sales experience
  • 10+ years of management experience
  • 5+ years of CATV experience
  • Proficiency in oral and written communication

Responsibilities

  • Lead Sales Managers and Account Executives to meet sales targets
  • Develop and implement Multi Dwelling Unit sales strategies
  • Guide sales leaders in pursuing growth opportunities
  • Communicate strategies and track key performance indicators
  • Collaborate on staffing and performance improvement initiatives
  • Oversee territory assignments to maximize competitive sales
  • Provide market trend recommendations to senior management

Benefits

  • Opportunity to influence company success and customer acquisition
  • Engagement in strategic planning and execution
  • Collaborative work environment with various departments
  • Exposure to market trends and business analysis
  • Travel opportunities as needed
Full Job Description
Job Summary

Looking to make a measurable impact in sales leadership and drive business growth? Join Spectrum as Director, MDU Sales, Community Solutions, where you'll lead the development and execution of sales strategies for Spectrum Community Solutions, helping to achieve ambitious market penetration and revenue goals. Your expertise will directly influence customer acquisition and company success.

Responsibilities

How You'll Make an Impact
  • Lead Sales Managers, Account Executives, and Account Managers in achieving annual Bulk and Non-Bulk sales targets
  • Develop, implement, and track Multi Dwelling Unit sales activities across the organization to boost team productivity and customer growth
  • Guide sales leaders in executing growth opportunities and overall sales strategies
  • Communicate plans, strategies, and key performance indicators to field personnel while monitoring and evaluating team results
  • Collaborate with Recruiting, Human Resources, and Training and Development on staffing, training enhancements, and coaching for performance improvement
  • Oversee territory assignments and MDU portfolios to maximize sales within competitive communities
  • Stay informed on market trends and competitive tactics, providing recommendations to senior management with supporting analysis
  • Assist in preparing annual budgets, quarterly forecasts, and identify market trends affecting performance
  • Provide performance feedback to leadership through coaching and formal evaluations

Working Conditions
  • Office environment
  • Travel as needed


Qualifications

What You'll Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree in marketing or related field or equivalent experience

Experience
  • 5+ years of sales experience
  • 10+ years of management experience
  • 5+ years of CATV experience

Skills
  • Ability to read, write, speak and understand English
  • Proficiency in oral and written communication
  • Strong knowledge of door-to-door and relationship sales strategies
  • Capability to supervise and motivate teams
  • Strong organizational skills and ability to prioritize multiple projects and tasks
  • Ability to maintain confidentiality
  • Proficient with personal computers and software applications such as word processing and spreadsheets

Preferred Qualifications

Skills
  • Knowledge of cable television products and services
  • Valid driver's license, satisfactory driving record meeting Spectrum standards and auto insurance

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