Director, Product Management - Corporate Services (Oracle Fusion)
Role SummaryThe Director, Product Management - Corporate Services is accountable for defining and executing the product strategy, roadmap, and operating model supporting enterprise corporate systems, including
Oracle Fusion (ERP & HCM).Reporting to the SVP of Data & Corporate Services, this leader serves as the single point of accountability for product direction, platform performance, and continuous improvement across Finance and HR technology ecosystems. The role combines product management, platform ownership, vendor oversight, and team leadership to deliver scalable platforms and measurable business outcomes.
Context & Key PrioritiesThis is not a project or program management role. Success requires active product ownership, decision-making, and accountability for platform outcomes, balancing business priorities, technical constraints, and long-term sustainability.
- Transition from implementation to post-go-live stabilization and optimization
- Improve Finance and HR efficiency through automation and standardization
- Mature AMS delivery model to increase throughput, quality, and responsiveness
- Reduce customization and expand adoption of Oracle Fusion leading practices
- Strengthen data quality, reporting, and integration reliability
ResponsibilitiesProduct Strategy & Business Alignment- Define and own the product vision and multi-year roadmap, balancing business priorities and platform constraints
- Prioritize enhancements based on business value, risk, and enterprise impact
- Align platform strategy with Finance, Accounting, and HR operational objectives
- Establish and track KPIs (e.g., adoption, cycle time, automation, cost efficiency) to guide prioritization and measure impact
- Translate stakeholder needs into scalable, standardized product capabilities
- Challenge and influence stakeholders constructively to align with platform best practices
- Drive process and capability improvements that improve efficiency and user experience
Platform Ownership & Delivery- Own platform performance, stability, and scalability, proactively identifying risks and driving remediation
- Oversee backlog management and delivery execution aligned to strategic priorities and capacity constraints
- Ensure alignment with enterprise architecture, data, integration, and security standards
- Partner with architecture and engineering to deliver scalable, supportable solutions
- Maintain working knowledge of integrations, data flows, and system dependencies to inform decisions
- Make clear, defensible trade-off decisions across scope, timeline, cost, and technical complexity
- Apply disciplined Agile and product operating practices to improve delivery consistency and throughput
Vendor & Service Delivery Management- Own the AMS vendor relationship and service delivery outcomes
- Define and enforce SLA/KPI frameworks (e.g., backlog aging, MTTR, throughput, quality)
- Hold vendors accountable for measurable improvements in performance and responsiveness
- Actively manage escalations and remediation of underperformance
- Optimize resource mix and cost-to-serve across onshore and offshore delivery
- Establish clear accountability boundaries across internal teams and vendors
Team Leadership & Operating Model- Lead a cross-functional platform team, setting clear expectations for ownership and delivery performance
- Foster a product-oriented culture focused on outcomes and continuous improvement
- Establish disciplined prioritization, governance, and execution practices
- Promote effective collaboration across business, technology, and vendor teams
- Continuously refine the product operating model and ways of working
Required Experience & QualificationsDomain Expertise- Experience with Oracle Fusion Cloud (ERP and/or HCM)
- Strong understanding of Finance / Accounting and HR operations
- Experience with Travel & Expense platforms such as Concur preferred
Product & Platform Leadership- 6-12+ years of experience in product management or enterprise application ownership
- Experience in post-go-live ERP/HCM environments, including stabilization and optimization
- Proven ability to own roadmaps, prioritization, and stakeholder alignment
- Strong understanding of SDLC and Agile delivery models
Vendor Management- Experience managing AMS providers or external delivery partners
- Proven ability to drive SLA adherence, cost control, and service improvement
- Experience with hybrid onshore/offshore delivery models
Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
