Job Location:

• Product Vision and Strategy:

  • Develop and communicate a clear product vision for our digital offerings.

  • Craft short- and long-term strategies to achieve product goals.

  • Identify market trends, customer pain points, and growth opportunities.

• Product Development and Lifecycle:

  • Oversee end-to-end product development, from ideation to release.

  • Collaborate with designers, developers, and research teams.

  • Define product architecture, user interfaces (UI), and user experiences (UX).

• User-Centric Approach:

  • Conduct user research, usability studies, and A/B testing.

  • Translate user needs into actionable features and enhancements.

  • Champion a customer-first mindset throughout the product lifecycle.

• Data-Driven Decision Making:

  • Analyze large datasets to extract insights.

  • Develop data pipelines for tracking and improving digital products.

  • Use data to inform product decisions and iterate on features.

• Stakeholder Collaboration:

  • Partner with business owners, agile product teams, and external partners.

  • Build roadmaps that align with the company’s broader portfolio planning.

  • Collaborate with marketing, sales, and customer support teams.

• Integration and Loyalty Programs:

  • Manage partner integrations, ensuring seamless interactions.

  • Enhance customer loyalty through personalized experiences.

  • Optimize e-commerce platforms and CRM systems.

• A bachelor’s degree in Business, Computer Science, or related field.

• 5+ years of experience in digital product management, across ideally a diverse set of digital channels, partners, tools and services

• Strong understanding of back-end and front-end programming languages and technologies.

• Excellent analytical, organizational, and communication skills.

• Drive for creating impactful digital solutions.

• Passion for bridging the gap between physical retail and digital innovation.

• Demonstrated ability to plan new product releases and projects, from initiation through implementation.

• Excellent communication and demonstrated success communicating with executives and team members.

• Ability to work collaboratively with indirect reports in a matrix organization to establish clear assignments and prioritize responsibilities.

• Expert at building and maintaining effective relationships across functional areas and departments.

• Experience working effectively within and across the organization to define project goals, work content and evaluate project results.

• Demonstrated ability to negotiate vendor contracts with consulting firms, hardware, and software vendors.

• Expertise in planning, forecasting, and resource management.

• Technically proficient enough to write a user story, log a defect or review a proposed bug fix.

• Demonstrated ability to challenge the validity of given procedures and processes with a view toward enhancement and improvement.