We are seeking an experienced, successful, and engaged Director of Sales / Operations to join our team. This position is expected to be available to be on-site as needed at the GreenWaste Corporate office in San Jose CA or other GreenWaste facilities across California and limited job-related travel is required in the service area.

PositionSummary:

GreenWaste is seeking to fill the position of Director of Sales / Operations to provide support to our sales, operations & finance teams. These functional groups support a portfolio of high-value clients in developing tailored solutions to meet their waste management, recycling and sustainability goals, and driving revenue growth through strategic partnerships. The ideal candidate ensures that all revenue-related teams work cohesively, using consistent processes, data, and technology to maximize revenue opportunities across the entire customer lifecycle. This role is strategic, cross-functional, and data-driven, bridging gaps between departments to create a seamless customer experience and improve operational efficiency.

Impact of the Role:

Sales Operations professionals are critical to driving predictable revenue growth, improving operational efficiency, and ensuring that all revenue-generating teams are aligned toward common goals. By integrating systems, processes, and data, they transform fragmented efforts into a coordinated strategy that enhances customer experience and maximizes revenue opportunities.

Essential Functions and Responsibilities:

• Cross-Functional Alignment: Coordinate sales, marketing, customer success, and finance to ensure unified revenue strategies.
• Process Optimization: Streamline workflows, reduce inefficiencies, and implement scalable processes across revenue teams.
• Data Management & Analytics: Maintain accurate data across CRM and marketing platforms, analyze performance metrics, and provide actionable insights for decision-making.
• Revenue Forecasting: Build and maintain revenue models, track KPIs, and support strategic planning.
• Technology Oversight: Manage and optimize commercial technology stacks, ensuring systems communicate effectively and automate key processes.
• Customer Lifecycle Management: Support initiatives for lead generation, sales conversion, upsell/cross-sell, renewals, and retention

Required Skills:

• Strong analytical and problem-solving abilities
• Expertise in CRM systems (e.g., Salesforce, HubSpot) and marketing automation tools
• Project management and process improvement experience
• Excellent communication and collaboration skills
• Strategic thinking with the ability to influence cross-functional teams

Qualifications:

• Bachelor's degree in business, environmental science, or a related field (or equivalent experience).
• Valid driver's license and willingness to travel for client visits and events.

Language Skill:

• Proficiency in English and/or Spanish

Physical Demands:

• Make sure to list the physical demands, such as push, pull, standing
• Ability to physically push, pull and lift objects up to 75 lbs.
• Ability to walk on uneven surfaces
• Constant bending and twisting
• Frequent standing, walking and semi-frequent sitting

Work Environment:

Combination of office-based and fieldwork, including site visits, trade shows, and community outreach events. Flexible hours, including occasional weekends for events or client meetings.

Compensation and Benefits:

Financial compensation will be commensurate with applicable experience. GreenWaste offers a competitive benefits package, including paid time off, holiday pay, 401K benefits, FSA, and full employee coverage for medical, dental and vision insurance.